Why update your contact details

Help keep your accounts safe and secure

Ensuring your details are accurate makes it easy for us to keep in touch and helps us keep your accounts and profile secure.

When you get a new or replacement Debit or Credit Card

If we need to send you a new card we'll need your currrent address.

What contact details can you update online

Update your email address

Update your contact numbers

Update your address

Update your occupation

How to update your details online


How to update details using Internet Banking Desktop

  1. Sign in to the NAB Internet Banking
  2. Go to Settings/Mailbox in the top menu.
  3. In the list, click on My details.
  4. Update the details you want to change
  5. Click save and your details will be updated in our systems.

To update your details online, you’ll need to be registered for NAB SMS Security to check that it’s you.

Find out how to register SMS

Other ways to update your details

Call us 13 22 65

Mon-Fri 8am - 7pm (AEST/AEDT)

Sat 7am - 6pm (AEST/AEDT)

Sun 9am - 6pm (AEST/AEDT)