Why update your contact details

Help keep your accounts safe and secure

Ensuring your details are accurate makes it easy for us to keep in touch and helps us keep your accounts and profile secure.

When you get a new or replacement Debit or Credit Card

If we need to send you a new card we'll need your currrent address.

What contact details can you update online

Update your email address

Update your contact numbers

Update your address

Update your occupation

How to update your details online


How to update details using NAB app

  1. Sign in to the NAB App
  2. Tap More in the bottom menu.
  3. In the list, tap My details.
  4. Tap the details you want to change and follow the prompts.
  5. Tap save and your details will be updated in our systems.

View the NAB App support video for iPhone (iOS)

View the NAB App support video for Android

To update your details online, you’ll need to be registered for NAB SMS Security to check that it’s you.

Find out how to register SMS

Download or update the NAB app

Not registered for online banking?

After downloading the app, tap Login on the home screen, then Register.

Other ways to update your details

Call us 13 22 65

Mon-Fri 8am - 8pm (AEST/AEDT)

Sat-Sun 9am - 6pm (AEST/AEDT)