Recruitment process

For most people, the application and hiring process that you'll experience when you apply to us will follow seven steps:

1. Application
2. Phone interview
3. Formal interview
4. Assessment
5. Work reference checks
6. Probity checking
7. Offer.

Generally, the number of stages will be dependent upon the nature of the position. During the process we'll aim to keep you up to date on how your application is progressing.

We have particular criteria by which we assess your applications. There will be additional role-specific questions, which you'll need to answer so we can consider your application.

If your application meets the criteria for the position, a recruiter may contact you for an initial telephone interview.

This is your chance to speak with the hiring manager and recruiter.

We believe that past behaviour is an excellent predictor of future performance, so we use behavioural event interviewing (BEI). During the interview, you'll be asked to discuss your experiences so we can work out your competencies.

You should talk about the circumstances around your experiences. Talk about how you managed the event or situation and the outcome of your actions. You might draw on experiences from university or community events, as well as give work examples.

The interview will give you the opportunity to share information with your potential manager. The interview also gives you with the chance to gather extra information to help you decide whether or not the position is right for you.

The testing methods we use vary, and depend upon position requirements. Tests may be conducted online or face-to-face and may include cognitive, psychometric and/or competency testing.

We'll check up on your work references with your most recent employers.

A probity check is a must. We'll need you to tell us a little more about yourself and your history. You'll also need to tell us about any criminal history and bankruptcy details. Probity checking helps us ensure that you've got the right qualifications for the role, and identifies any possible issues that may prevent you from performing that role.

We boast a highly-efficient and innovative onboarding process that allows you to receive a notification by email that your letter of offer is ready to be reviewed via your personal and confidential candidate website.

As soon as you've read your letter of offer, you can accept your offer of employment online with a click of a button. Then you can spend some time checking out what you need to do for your first day and read about settling into life with us.