Maintaining an open and constructive dialogue with stakeholders is essential for business. It's how we understand community expectations, identify issues and discover opportunities to improve.
We have an extensive range of suppliers who work with us to deliver high quality products and services to our customers.
Our suppliers must share our values, meet our business requirements and be appropriately screened to ensure that their arrangements and their supply pose minimal or no risk to our customers or us.
NAB encourages its suppliers to continuously improve their products and standard of service, in order to enhance our customer experiences and outcomes.
We monitor our supply arrangements to ensure that our standards are being met, including in contract performance, service delivery, risk management and communication.