NAB Bookkeeper frequently asked questions

Important update: NAB Bookkeeper has closed

NAB Bookkeeper, our bookkeeping service provided via Thriday, closed on 25 March 2026. You will no longer be able to:

• Subscribe
• Log in
• Access your NAB Bookkeeper data
• Lodge BAS, if you use Thriday Accounting as your tax agent for BAS lodgement.

Frequently asked questions

Why has NAB Bookkeeper closed?

We regularly review our product offerings to ensure they continue to meet the needs of our customers. After careful consideration, NAB Bookkeeper, our bookkeeping service provided via Thriday, has closed.

When was NAB Bookkeeper turned off?

NAB Bookkeeper ceased operation on 25 March 2026. From this date, all service and all data stored within it are no longer available.

What happens if I didn’t download my data in time?

From 25 March 2026, you’ll no longer be able to access NAB Bookkeeper or retrieve your data. We strongly encourage downloading your information before this date.

NAB will not have access to any data or documents from NAB Bookkeeper now that it has closed. We won’t be able to supply you with this information should you request it from NAB in the future.

Can I continue lodging my BAS through Thriday Accounting?

If you use Thriday Accounting as your tax agent for BAS lodgement, you’ll no longer be able to lodge BAS through NAB Bookkeeper after 25 March 2026.

To continue using Thriday Accounting, you’ll need to set up new service agreement directly with Thriday. Please note both the tax service terms and pricing will be different.

What alternative tools can I use now that NAB Bookkeeper has closed?

To support you through this change, we have arranged a discounted subscription offer with Xero. If you sign up using our referral link, you’ll receive 6 months of free access to Xero. This offer is available to new Xero subscribers only.

There are also a range of accounting solutions available to help manage your business. Learn more about accounting package integration.