Account Authority

There are a number of reasons when you might need to give someone else access to your account, this includes:

• Individuals who may need to add another person to help manage day-to-day banking transactions on your behalf, or if you’re a parent you can help manage your child’s banking.
• Business accounts that are owned by the business entity. The business may need to add authorised individuals who can manage transactions on its behalf, such as Directors, Trustees, or other authorised employees.

If you need to, you can cancel or remove access from an authorised person at any time.

Authorised person(s) are specific to the account you choose. An individual is granted either ‘Transact only’ or ‘Transact and amend’ authorisation on the account.

By authorising access to your money and financial affairs, you may increase your exposure to the risk of financial abuse and fraud. It’s important that you only give authority to someone you trust and who will look out for your best interests, and should only provide access to your accounts if you fully understand the nature and implication of the authority you’re giving.

An authorised person will have access to your full available balance, and you are liable for any transactions they undertake.

As the account owner, you must initially complete an Account Authority form. If you’re a personal customer, you can request the form by visiting your nearest branch. Business customers can request the form by calling us on 13 10 12 or contact your business banker.

Once received, you will be able to wet sign or electronically sign and return to NAB for processing.

Account owners can additionally provide access via digital channels by:

• Completing the Internet Banking and Telephone Banking Authorised User Nomination form (PDF, 373KB) and returning it to your banker or nearest branch.
• If you are a business customer and need to make amendments to your NAB Connect facility, you can request this online.