Choose your preferred device

Select the type of device you use to bank online and follow the step-by-step instructions to learn how to add a BPAY biller.

iOS

  • 1

    Step 1

    Log into the NAB app on your device.

  • 2

    Step 2

    Tap Transfer & Pay in the bottom menu.

  • 3

    Step 3

    Tap the account you’d like to pay a bill from.

  • 4

    Step 4

    Tap Pay bills.

  • 5

    Step 5

    Tap New biller.

  • 6

    Step 6

    Enter your biller code and reference number. Save the biller for future use and add a nickname. Tap Continue.

  • Complete

    Your new BPAY biller has been added to your list. You can continue to make a bill payment.

Android

  • 1

    Step 1

    Log into the NAB app on your device.

  • 2

    Step 2

    Tap the menu icon in the top left.

  • 3

    Step 3

    Tap Transfer & Pay.

  • 4

    Step 4

    Tap the account you’d like to pay a bill from.

  • 5

    Step 5

    Tap Pay bills.

  • 6

    Step 6

    Tap New biller.

  • 7

    Step 7

    Enter your biller code and reference number. Save the biller for future use and add a nickname. Tap Continue.

  • Complete

    Your new BPAY biller has been added to your list. You can continue to make a bill payment.

Desktop

  • 1

    Step 1

    Enter your 8 to 10-digit NAB ID and password. Select Login.

  • 2

    Step 2

    Select Transfer & Pay from the top menu.

  • 3

    Step 3

    Select ‘Bill payment’ from the drop-down menu.

  • 4

    Step 4

    Select the box beside Select account to choose which account you’d like to pay a bill from.

  • 5

    Step 5

    Select the circle beside Search by biller code and type in your BPAY biller code. Select Next.

  • 6

    Step 6

    Select the name that matches the biller code you entered.

  • 7

    Step 7

    Enter your customer reference number and the payment amount. 

  • 8

    Step 8

    You can also change the payment frequency or the date. Select Next.

  • 9

    Step 9

    Enter your internet banking password and choose Submit.

  • 10

    Step 10

    Your new bill payment acknowledgement will display. 

  • 11

    Step 11

    Select Add to my biller list to save this biller for future payments.

  • 12

    Step 12

    Enter your biller nickname, and add or amend the customer reference number.

  • 13

    Step 13

    If the biller hasn’t been authenticated, we may send an SMS security code to verify your payment. Select Submit.

  • Complete

    Your new BPAY biller will be added to your payee List.

Other recommended guides

Use our simple online banking guides to help you do your day-to-day banking anytime, anywhere. 

More help and support

Use our helpful guides, FAQs and support services to help manage all of your banking more easily.

NAB Internet Banking and NAB app

®BPAY is a registered trademark of BPAY Pty Ltd ABN 69 079 137 518.

These products are issued by National Australia Bank Limited.

NAB recommends you consider the NAB Internet Banking terms and conditions document, before making any decisions regarding this product.

The NAB Mobile Banking app is compatible with Android and iOS, minimum platform requirements apply. Android is a trademark of Google LLC. The Google Logo is a registered trademark of Google Inc. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.