Switch direct debits and payments to new NAB accounts

How to change payments yourself

Quickly switch any regular payments on your new NAB transaction or savings account with our helpful tools and forms.

Step 1: List all your regular payments

Check your bank statement for all payments coming in and out of your accounts (credits and debits). Contact your old bank for 13 months’ worth of statements if you need help.

Step 2: Contact your service providers

Contact each company that regularly credits and debits your account.

Step 3: Set-up your payments on your new account

Ask the companies that make regular payments to and from your account to change their payment details to your new NAB account.

Tips for a smooth account change

• Have enough money in your old account to cover any due payments until all your regular payments are set up on your new NAB account.
• Check your new NAB account when you expect your next regular debits or credits to appear. If the payment hasn’t switched from your old to your new account, contact the relevant company.
• Use our sample letters to help you transfer your regular payments to your new NAB account.