There's no charge for adding an additional cardholder to any NAB credit card account.
If you already have an additional cardholder you’ll need to arrange for them to be removed first.
An additional cardholder gets a card(s) and PIN(s) that enable access to your credit card account, and any other accounts that you have linked to it. They will be able to view and manage the card(s) through the NAB Mobile Banking App and NAB Internet Banking. If you request that the additional cardholder has access to your credit card account in NAB Internet Banking they will be able to view your credit card transactions.
An additional cardholder must be at least 16 years old.
As the primary cardholder, you are responsible for all use of the account, including transactions made by the additional cardholder.
Add an additional cardholder online
The easiest way to add an additional cardholder is through NAB Mobile Banking App.
- Login and select My cards
- After selecting the card, scroll down and click Add an additional cardholder
Other ways to add an additional cardholder
Through NAB Internet Banking
You can download and complete the Additional cardholder request form (PDF, 272KB). You can return this to us:
- in person at any NAB branch
- by emailing it to firstname.lastname@example.org
- by posting it to:
Consumer and Commercial Cards Reply Paid 9992 Melbourne VIC 8060.
It can take about two weeks to add the additional cardholder to your account. As you're the primary cardholder, we'll send the new card to your address or nominated branch.
If the additional cardholder isn't already a NAB customer they’ll need to visit a branch to provide proof of identity. Suitable ID includes their passport, birth certificate, or driver's license and Medicare card.
Just give us a call on 13 22 65 from 8am-7pm Mon - Fri, or 9am-6pm on weekends (AEST/AEDT) - we’ll get them removed immediately.
If possible, you’ll need to retrieve the cards from your additional cardholder and destroy them by cutting through the chip, magnetic strip and security code.