Make the change in an instant

Need to change a PIN? There's no need to call us. Follow these simple steps.

  • 1

    Step 1

    Log into the NAB app on your device.

  • 2

    Step 2

    Tap the menu icon in the top left.

  • 3

    Step 3

    Tap My cards in the menu list.

  • 4

    Step 4

    Tap the card you want to change the PIN for.

  • 5

    Step 5

    Tap Change your PIN.

  • 6

    Step 6

    Enter your new 4-digit PIN.

  • 7

    Step 7

    Re-enter your new PIN to confirm.

  • 8

    Step 8

    A verification code will be sent via SMS to your registered number.

  • 9

    Step 9

    Enter the security code, then tap Continue.

  • Complete

    Your PIN has now been changed.

Important information

NAB app

This product is issued by National Australia Bank Limited. NAB recommends you consider the internet banking terms and conditions document before making any decisions regarding this product.

The NAB Mobile Banking app is compatible with Android OS  7.0 and above, and iOS 11.0 or later. Android is a trademark of Google LLC. The Google Logo is a registered trademark of Google Inc. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.