Receiving money from overseas

To receive an international transfer into your NAB account, you’ll need to give the sender the following details:

Bank: National Australia Bank
BIC/SWIFT code: NATAAU3303M
BSB (bank, state, branch) and account number: Refer to your internet banking or account statements
Beneficiary name and address: Your full name (no initials) and street address (cannot be a post office box).

You can calculate the approximate transfer in Australian dollars (AUD) (or another currency) using our latest foreign exchange rates.

A few things to remember

Australian banks don't use IBANs.
Foreign Currency Accounts don't require a BSB. If the sender requests one the BSB 082-039 can be used.
Please check your BSB and account numbers carefully. Payments made to an account number may still be paid (even if the name doesn’t match the account).

Transfers to NAB in Australian or overseas currency
Deposited to NAB account	Up to $15
Deposited to non-NAB account (NAB acting as intermediary)	Up to $30
Transfers of overseas currency received by NAB and transferred to another bank (unconverted)
All customers	Up to $35

Sometimes the sender may tell us to charge our fee to them. If this happens, we won’t charge you and may charge the sending bank a higher amount.

If you're moving to Australia, you can open a bank account from overseas so it’s ready to use ,when you arrive.

What is a BIC/SWIFT code?

A SWIFT code is an international bank code that identifies a bank. It’s also known as a Bank Identifier Code (BIC).

SWIFT codes consist of 8 to 11 characters.

NAB’s SWIFT code is NATAAU3303M. You’ll need to give this code to anyone sending you money from overseas.

What is an IBAN?

IBAN stands for International Bank Account Number. IBANs are used across all European Union banks. Some other countries, such as Turkey, also use IBANs.

An IBAN starts with a two-letter country code and contains between 15 and 34 letters and numbers.

Australian accounts do not have IBANs. Instead, we use a BSB (bank, state, branch) identifier) and an account number.

How long does it take NAB to process an international payment?

If the payment is received before the cut off time on a business day, we generally process on that same day.

If a date is specified by the instructing or sending bank, we will process it on that date (if that date is in the future).

Delays can also occur due to public holidays or other disruptions to the general banking system.

Other reasons we may not be able to process your payment on time include:

we received a payment in a different currency to the account it is going in to
the payment doesn’t meet either NAB internal policy, or regulatory guidelines associated with anti-money laundering and counter terrorism financing
the funds are not available from the sending bank.

Please note: we might not let you know about a delay in processing your payment.

We can also reject inward international telegraphic transfers coming into your account. We won’t always advise you of this, but we will advise the sending bank.

What exchange rate will you use?

When we receive payments in another currency, without instructions of when or how to process them, we’ll use the exchange rate as at the time of processing.

Should your payment be above a certain amount, we may ask for clarification of when and how to process the payment from the:

sender (also known as the remitter)
account holder (also known as the beneficiary).

Should this happen, NAB won't be responsible for any delay and accepts no liability for any loss whatsoever (including any consequential loss and expense) as a result.

To help minimise any chance of this happening, you should ensure we have your current contact details, so we can contact you if we need to. If you're unsure if your contact details are up-to-date, contact your banker or call us on 13 22 65.

Can I accept payments in foreign currency?

You can accept payments in a foreign currency if you have a NAB Foreign Currency Account and the payment is in one of the following currencies:

British Pound (GBP)
Canadian Dollar (CAD)
Chinese Yuan Renminbi (CNY) (business customers only)
Danish Krone (DKK)
Euro (EUR)
Hong Kong Dollar (HKD)
Japanese YEN (JPY)
New Zealand Dollar (NZD)
Norwegian Krone (NOK)
Singapore Dollar (SGD)
South African Rand (ZAR)
Swedish Krona (SEK)
Swiss Franc (CHF)
Thai Baht (THB)
United Arab Emirates Dirham (AED)
US Dollar (USD)

Who are NAB’s correspondent banks for receiving payments?

NAB can accept payments in most currencies.

The table below shows a list of correspondent banks for major trading currencies. This list may change without notice.

Currency	NAB Melbourne’s Account Number	Account With Bank and SWIFT/BIC
USD	10920636	Citibank NA., New York SWIFT: CITIUS33
GBP	12231081 Sort Code 16-00-34	Royal Bank of Scotland, London SWIFT: RBOSGB2L
JPY	4897	Sumitomo Mitsui Banking Corp., Tokyo SWIFT: SMBCJPJT
EUR	10095039541000	Deutsche Bank Frankfurt SWIFT: DEUTDEFF
NZD	2012640000	Bank of New Zealand, SWIFT: BKNZNZ22985

What is an ‘acting intermediary fee’?

NAB acts as intermediary for many overseas banks, allowing them to send payments into Australia via NAB to other Australian banks. When this happens, we first convert the payment into Australian dollars before sending the funds to another bank.

Where we have converted foreign currency to AUD, we will advise your bank of the exchange rate we used, as well as any fees we’ve deducted.

Read a full description of NAB’s applicable fee.

Resolving problems and disputes

For any problems or disputes regarding an inward international telegraphic transfer, please contact our International Payment Service Desk on 1300 888 413, or visit your nearest branch.

If an issue has not been resolved to your satisfaction, you can raise your concerns with the Banking Ombudsman.

Who can I contact if I need further information?

Contact the NAB International Payment Service Desk on 1300 888 413 or ask at any branch of NAB.

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Receiving money from overseas