Meet Eleanor

Name: Eleanor Tari

Your role: Senior Consultant, Advice Dispute Resolution, Advice Compliance

Region: North Sydney, New South Wales

What’s your story?

I joined the NAB Complaint Resolution team in 2011 in the role of an administrator. I have had the opportunity over the past few years to resolve our customers’ disputes about products and services.

How have you made a difference?

I have the privilege of helping our customers through the complaint process to ensure that we do the right thing by them and that they receive a fair outcome. I found that by engaging with our customers and putting them in heart of everything we do, I was able to expedite the resolution of their dispute while simplifying complex financial matters. I was also fortunate to have the opportunity to pass over our customers’ invaluable insights and feedback to the business.

What are you passionate about?

I am passionate about conflict resolution and helping colleagues or friends to realise their potential and succeed in what they love doing. I believe that everyone should have a go at pursuing their dream and passion without the fear of failing because life is too short to wake up with regrets.

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Let's talk

What's your story?

If you work at NAB, we'd love to hear it.