Sarah is grateful for the support NAB has given her, helping her every step of the way.
Name: Michelle Simpson
Your role: Life and Debt Protection Product Portfolio Manager
Region: Docklands, Victoria
What’s your story?
I am a full-time working mother of two beautiful children and I am also completing a Masters of Applied Positive Psychology degree at Melbourne University. My studies focus on issues related to ethical decision making and the optimal functioning of individuals, organisations and communities. I want to role model for my children what can be achieved when they back themselves, follow their curiosity and demonstrate planning and persistence to reach their goals.
How have you made a difference?
I am grateful that I’ve had many opportunities at NAB to experience multiple roles and work with diverse groups of people – this exposure has enabled me to synthesise knowledge across a broad range of disciplines and consider customer, employee, shareholder and community outcomes when undertaking projects. Across all aspects of my life I have been driven by a desire to bring out the best in myself and in those around me. This includes creating training and resources that enable our people to deliver great customer experiences. I am passionate about the importance of financial literacy for all and in the past I have worked with businesses across NAB to deliver financial education seminars to organisations including remote mining communities in outback Australia. In my current role, I build processes and create product information that ensures our customers have access to the information they need to make informed financial decisions.
What are you passionate about?
I am a passionate learner, always looking for new opportunities to expand my horizons and consider new perspectives. The NAB has led the way in the continual development of its people through higher education opportunities and its embedded inclusion practices. Flexible working arrangements enabled me to complete a Master of Business Administration, while working full time and raising two young children. I am a passionate advocate of inclusion and continual learning and have been fortunate enough to play a small role in delivering both of these worthy organisational goals.