Meet Paul

Name: Paul Littleton

Your role: Regional Customer Executive, Brisbane Greater

Region: Sydney, New South Wales

What’s your story?

I grew up in Toowoomba, Queensland, and joined NAB in 1978. I am often asked two questions about my career: Why did I join NAB? and why have I stayed for so long?

On the first question, it was my father who encouraged me. I remember he asked me once what I wanted to be in life and at the time I said a “railway driver just like you dad”. He had a completely different point of view on that and while I won’t say what his exact reply was, he did say that he wanted me to join a bank and become a Bank Manager. He saw this as a highly respected job in the community and one that would enable me to help people in their lives. So I joined NAB in Warwick, Queensland, when I was just 16 years old. For me working at NAB is all about making a difference; helping people (customers and the team) and the growth and development of my team. I have worked for one company but I have had twenty fantastic and challenging jobs.

How have you made a difference?

I thought about this question a lot and pondered over many events that have occurred over the years. I recalled everything from the first home loan I did for a young couple starting out and buying their first house, to some of the corporate transactions I completed where the bank helped large successful family companies make the transition to the public arena. All these were important to me and to our customers. The biggest difference I think I have made was having NAB support the rebuilding of small school for disabled children in Innisfail Queensland which was destroyed by Cyclone Larry in 2005.

I could not do it justice in a few words the devastation caused by Cyclone Larry in Innisfail and surrounding communities. Most people lost everything and the school was destroyed. While its buildings were rebuilt by insurance payments and government support, the key facilities that helped the children learn, develop and enjoy a large part of their lives on a day to day basis could not be.

I was lucky enough to be in a position to highlight the plight and secured a direct donation of $120,000. These funds were used by the school to replace everything lost in the cyclone that could not be replaced via other means.

NAB has a long history of backing communities in Regional Australia and particularly North Queensland in times of crisis and we did so in the wake of Cyclone Larry and many other similar events since. I will always remember the generosity of the bank and the small part I played in helping to make a massive difference to the children and their families when it counted.

What are you passionate about?

I am passionate about helping NAB backing communities and people in good times and in bad. And I now understand the meaning of what my dad said all those years ago when he wanted me to join the bank and why I enjoy what I do.

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What's your story?

If you work at NAB, we'd love to hear it.