He's been at NAB for eight years and puts the customer at the heart of everything he does.
Name: Sophie Tham
Your role: Business Banker, Broker Distribution
Region: Docklands, Victoria
What’s your story?
I gained an appreciation for entrepreneurship and new venture development in my final year of university when I was studying engineering. With an interest in business, I completed a Master of Accounting whilst working for a start-up company and soon found myself in Business Banking at NAB. At NAB I help customers realise their business goals.
How have you made a difference?
My career at NAB has been predominantly in Business Banking working my way up from Associate roles to become a Business Banking Manager. During this time I have been fortunate to spend a lot of time with our customers and through these exchanges I have been able to utilise my skills to positively impact our customers’ lives. Whether it is something simple such as setting up accounts for a new business, buying the next investment property or financing the expansion of their business, we’re there for our customers. The greatest satisfaction for me is when someone is appreciative of what you have done to help them achieve their business or personal finance goals.
What are you passionate about?
I love seeing the entrepreneurial spirit and drive others have for their businesses and how they impact the world with their ideas and innovation. I am thankful that my job allows me to experience this every day. Outside of work, I enjoy spending time in nature, relaxing and breathing in fresh country air.