Threat scams targeting Australians - NAB

What are threat scams?

Threat scams involve criminals targeting Australians to extort money by impersonating government officials such as police or embassies, or by threatening your reputation by potentially releasing fake or real private photos or videos. These scams use fear and intimidation to convince individuals into sending money and sharing personal information. Australians reported losing over $13 million to these scams in 2025.

How you can avoid a threat scam

You can protect yourself, family and friends by remembering these three simple steps. Stop. Check. Protect.

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Stop

If you receive a call from someone claiming to be a government official, or a person you’re connected with on social media or messaging apps threatens you with deportation, criminal charges, or asking you to send money to stop them sharing a private photo or video, stop to consider, could it be a scam?

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Check

Don’t hand over any personal information, transfer money, or share private photos or videos with someone threatening you. Remind yourself that law enforcement will not contact you in this way or demand money to prove your innocence.

Check Scamwatch for the latest scams targeting Australians.

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Protect if you suspect

Report it to your local police. If you have provided any banking details or sent money, call us on 13 22 65 or visit your nearest NAB branch immediately.

The red flags of threat scams

  • You receive a call or email from someone claiming that your identity has been used for criminal activity and there is an arrest warrant out for you – or you may be threatened with extradition.

  • Getting a direct message on one messaging application, then being asked to continue your conversation on a different application.

  • The criminals ask you to share your personal information, such as your passport details, copy of birth certification or banking login details or personal photos or videos.

  • You are sent fake arrest warrants and government IDs to “prove” the person is who they say they are.

  • You’re pressured to send private photos or videos.

  • The criminal may appear to be friends of friends or have mutual contacts on messaging apps or social media.

  • You and/or your family may be threatened with criminal sanctions if you don’t pretend you have been kidnapped and take photos of yourself appearing to be kidnapped. This photo or video is then used to extort money from your family.

  • You are threatened with immediate arrest and deportation unless you pay money or provide your personal information.

  • You are asked to move your money into cryptocurrency wallets, whilst you are being investigated and until you are proven innocent.

  • You are told to not discuss the matter with friends or family as you are under “constant surveillance”.

How to protect yourself from threat scams

  • Be cautious of the information you share on public social media sites or messaging apps
  • If you believe you’re involved in a threat scam, save a record of the following:
    • All contacts and conversations from the person threatening you before blocking them.
    • Details of where the conversation started (e.g. their profile page on social media).
    • Any information the criminal shared, such as phone numbers or bank account numbers.
    • Reports you have made about the issue to online platform.

If you receive a call from someone making any of these threats or demands, it is a scam. Hang up the phone immediately and report it to your local police. If you have any concerns for your or your loved one’s immediate safety, call 000.

Learn more about Chinese authority scams from Scamwatch

Visit the Scamwatch website

Report fraud

Learn how to identify if you’ve been affected by fraud or scams, what you can do immediately or how to contact us to report suspected fraud.

Helpful resources

How we can help

If you’re a NAB customer and you believe your business or personal accounts have been impacted by fraud or a scam, we’re here to help. Explore the immediate steps you can take to protect yourself and discover when you should get in touch with us to make a report.

Learn what to do in the event of fraud or scams

Get updates on the latest fraud alerts

IDCARE

IDCARE is Australia and New Zealand's not-for-profit counselling and support service set up to assist Australians impacted by identity theft and cyber-related crimes.

IDCARE can assist NAB customers to navigate through the process when identity details or credentials have been compromised through fraud or scams. IDCARE is a free service for all Australians.

Learn more about IDCARE

Australian Government | Australian Cyber Security Centre (ACSC)

The Australian Cyber Security Centre (ACSC) brings cyber security capabilities from across the Australian Government together in a single location. It’s the hub for private and public sector collaboration and information sharing to combat cyber security threats. ACSC provides topical, relevant and timely information on how home internet users and small businesses can protect themselves from, and reduce the risk of, cyber security threats such as software vulnerabilities, online scams, malicious activities and risky online behaviours.

Learn more about the Australian Cyber Security Centre

Australian Government | ReportCyber

ReportCyber is a secure reporting and referral service for cybercrime and online incidents which may be in breach of Australian law. The ReportCyber website provides a cybercrime reporting mechanism as well as helpful information about cybercrime.

Learn more about ReportCyber

Australian Competition and Consumer Commission | Scamwatch

Scamwatch provides information to consumers and small businesses about how to recognise, avoid and report scams using publications, videos and other online resources.

Learn more about Scamwatch

Australian Government | Office of the eSafety Commissioner

The Office of the eSafety Commissioner provides online safety education for Australian children and young people, a complaints service for young Australians who experience serious cyberbullying, and address illegal online content.

Learn more about the Office of the eSafety Commissioner

Australian Government | Attorney-General’s Department

The Attorney-General’s Department website provides helpful information and resources about your rights and protections in regards to identity security, freedom of information and cyber security. The Department has developed a range of resources to assist people to protect their identity and recover from the effects of identity crime.

Learn more about the Attorney-General’s Department

eSafety Commissioner

Learn more about eSafety Commissioner

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