How to apply for a new Direct Entry Credit User ID
NAB Connect’s payment services allow you to process payments using the Bulk Electronic Clearing System (BECS), also known as Direct Entry (DE).
NAB Connect’s payment services that allow you to upload and process are Direct Credit, Payroll and Executive payroll. To use these services, you must have a registered Direct Entry Credit User, and have been supplied with a Direct Entry Credit User ID. You can choose to use NAB Connect’s default credit user ID for free or choose your own (this incurs a once-off payment). For more information, check out the NAB Connect Fees and Charges Schedule (PDF, 90KB), opens in new window
Completing the Credit User Application Form (PDF, 265KB), opens in new window allows us to sponsor you as a Direct Entry Credit User and obtain a Direct Entry Credit User ID on your behalf so you can process your payments with NAB Connect’s Direct Credit, Payroll or Executive Payroll services. Email the completed form to NABConnect.Onboarding@nab.com.au, opens in new window, including your business name to be actioned.
To use NAB Connect’s Direct Credit, Payroll or Executive Payroll services, at least one Direct Credit User ID must be linked. Refer to our Add a new service guide for instructions.
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