Steps to edit and repair a payment

Make sure you’re logged into NAB Connect to get started.

  1. From the Payments menu, select 'Payment Register'
  2. Select the checkbox for the payment and select Edit.
  3. Edit and check any of the details of the payment.
  4. When you're ready, click Submit to send the payment for authorisation.

Please note

  • You can only edit payments that are in a status of 'Requires repair'. If the payment is in repair, it could be because:
    • NAB Connect has found an error with the payment
    • an Authoriser has declined to approve the payment
    • your account had insufficient funds to cover the payment at the time of processing.
  • You can check the 'Payment history' to find out why a payment may be in repair.

Related guides

See some of our other guides to help you get the most out of NAB Connect.

Contact us for NAB Connect enquiries

Call us

Monday to Friday, 7:30am to 8:00pm (AEST/AEDT)
Saturday, 9:00am to 2:00pm (AEST/AEDT)

Within Australia: 1300 888 413

Overseas: +61 3 8641 9930

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