Steps to email a receipt

You can re-issue a receipt via email by following the below steps. Note, you can only view and email receipts for a sale or settled transaction.

  1. Sign in to NAB Gateway.
  2. From the left navigation panel, select Transaction Management.
  3. Select Transactions.
  4. To find the transaction you wish to re-issue the receipt for, choose the date range or select ‘+ Add Filter’ then filter by First or Last name, Request ID, email address etc.
  5. Once you find the transaction, select Request ID.
  6. Select the three horizontal dots at the top right of the screen and select the View Receipt option. The receipt details will open.
  7. Confirm the email address is correct and select Send. If you wish to send the receipt to multiple recipients, separate the email addresses with a comma.
  8. You also have the option to Print or Download the document.

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For NAB Gateway transaction and general support, you can call us from Monday to Sunday, 7:00am to 7:00pm (AEST/AEDT)

Or to access technical support, call us from Monday to Friday, 8:00am to 6:00pm (AEST/AEDT)

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