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Easy-to-use fraud prevention tool in NAB Gateway
Fraud Management Essentials (FME) is an easy-to-use fraud prevention tool which you can access when you log into NAB Gateway. FME uses AI and machine learning to evaluate the probability of a transaction being fraudulent and notifies you in real time.
With ready-to-go fraud rules that you can update at any time, you can automatically monitor every transaction while still providing a seamless customer experience.
Cyber safety Security and fraud protection guides
We take fraud prevention and the security of your business seriously. Here are just some of the ways we can help you reduce the risk of fraud and scams.
Protecting your business online
Online fraud is a real risk to your business. Find out how you can reduce your risk with 3-D Secure.
How to boost online security for your business
Our top five internet safety tips to help you protect your business.
Protect your business from card fraud and payment scams
Learn about card and payment fraud and simple steps you can take to protect your business.
Contact us
Talk to a transactional banking specialist
Let us help with your business banking needs, Monday to Friday, 8:00am to 6:00pm (AEST/AEDT)
NAB Gateway support
For NAB Gateway transaction and general support, you can call us from Monday to Sunday, 7:00am to 7:00pm (AEST/AEDT)
Or to access technical support, call us from Monday to Friday, 8:00am to 6:00pm (AEST/AEDT)
Interpreters available
Do you have limited English or prefer to speak in a language other than English? When you call us, just say “I need an interpreter” and we’ll arrange for someone to help with your enquiry.
If you don’t see your language listed, please ask us for help to find someone who speaks your language to help with your banking.
National Relay Service
If you’re d/Deaf or find it hard to hear or speak to hearing people on the phone, the National Relay Service can help. To contact NAB give our phone number 13 22 65 to the National Relay Service operator when asked.
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