Book a bank appointment | Branch or video call - NAB

Book in three simple steps

Step 1

Tell us what you need

Share what you’re looking to do, and we’ll connect you with the right specialist.

  • Open an account (transaction, savings, term deposit) 
  • Apply for a credit card
  • Explore a personal loan 
  • Talk about home lending

Step 2

Choose how to meet

Meet where best suits you

  • Visit a NAB branch near you
  • Talk face-to-face on a video call

Enter your suburb or postcode to find the best option for you.

We can also meet you at work or home for some home loan appointments.

Step 3

Pick a date and time

Book when you want

  • Choose a time that suits you
  • See live availability 
  • Book in seconds

Book, meet and manage your way

Book your way

  • Book online anytime 
  • Meet in branch or via video 
  • Get the right specialist

Meet via video

  • No travel or waiting 
  • Face-to-face expert support 
  • Get help and apply from home

Meet in branch

  • Talk to a banker in person 
  • Get help with more complex needs 
  • Visit a branch near you

Manage your booking

  • Open your confirmation email 
  • Select Manage booking 
  • Reschedule or cancel in seconds

Ready to get started?

Book your appointment now and get support when and where it suits you.

Contact us

Book a bank appointment

Speak with us when and where it suits you on video or in branch.

Visit a NAB branch

Want to find your nearest branch?

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