What are push notifications?

Push notifications are messages that are sent directly to your device as soon as the relevant event occurs, without you needing to open the NAB app.

How can I use push notifications?

Any primary account holder of a NAB Personal Credit Card can get push notifications using the NAB app on a mobile phone or tablet. They’re easy to set up and are a great way to stay on top of your spending. There are 2 different push notifications that you can choose from:

Approaching your Credit Limit

Choose an amount within your credit limit and when you reach it-you’ll be notified.1 If you pay down your card below this limit and then reach your chosen amount again, you’ll get another push notification

Exceeded your Credit Limit

Once this push notification has been selected, we’ll let you know when you’ve gone over your credit limit.1 If you pay down your card, you’ll get a new push notification if you exceed the limit again.

Setting up notifications

  1. Open the NAB app.
  2. Depending on your device, tap ‘More’ (…) or the three lines in the top left of the home screen.
  3. Tap ‘Profile’.
  4. Tap ‘Push notifications’.
  5. Select “Credit limit approaching’ or Credit limit exceeded’.
  6. Follow the prompts to complete set-up.

Changing your preferences

You can change or cancel push notifications at any time.

Important information

1The information in push notifications is current at the time the push notification is generated. So it’s good to double-check your balance in the NAB app in case your push notification was delayed for some reason. If you’re out of reach for an extended period of time and don’t have internet connection you may not receive your notification even though it’s been sent by NAB.

If you’ve added an additional card holder or have replaced a lost card, you’ll need to turn your notifications OFF and ON again, to re-establish notifications.

NAB recommends you consider the Internet Banking terms and conditions document, available here before making any decisions regarding NAB Internet Banking or the NAB app. NAB Internet Banking and the NAB app are issued by National Australia Bank Limited. The NAB app is compatible with AndroidTM OS 5.0 and above, and iOS 10 or later.

Android is a trademark of Google LLC.

iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under licence.

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