Create a PayID® today

Download the NAB app or register for NAB Internet Banking to create your PayID. 

Learn more about PayID

A better way to pay and get paid

Faster payments

Send a Fast Payment with funds transferred between participating banks in less than 60 seconds, 24 hours, seven days a week in most instances.  

Simpler identification

Create and provide your PayID instead of your BSB and account number to make getting paid easier. Your PayID is a unique identifier linked to your transaction account and can be your email address, mobile number or ABN.  

Smarter payment information

Send descriptions up to 280 characters with your Fast Payments. 

How Fast Payments with PayID work

Personal banking customers

What is a PayID?

Your PayID is a simpler way to receive Fast Payments that's unique to you.

Anyone who knows your PayID, and is with a participating bank, can use it to pay you almost instantly. And if you know their PayID, you can do the same.

That means no digging around for BSB and account numbers you can't remember and no awkward chasing friends and family for money.

You can create a PayID now

Set up a PayID either through the NAB app, NAB Internet Banking, opens in new window or NAB Connect, opens in new window.

Use your mobile number or email address

Your PayID can be your mobile number or email address. Pick whichever's easiest to remember and share it to receive payments on-the-spot. Simple.

It doesn’t replace your BSB and account number

You can still use these details – Fast Payments with your PayID is just an easier alternative.

It can only be linked to one account

If you have a few NAB accounts, you'll need to create a separate PayID for each.

It works with other banks that use PayID

People don't need to be with NAB to send you payments to your PayID.

Learn how to set up your PayID online

How Fast Payments can help

You spot an item for sale online and arrange to view it in person. On site, you decide you have to have it, but don’t have the cash with you. No problem. The seller gives you their easy-to-use PayID and you transfer the funds on the spot using the NAB app. Provided they’re with a participating bank, the money arrives into the seller’s bank account within 60 seconds and you’re good to go with your new purchase.

Business banking customers

What is a PayID for businesses? 

Your PayID is your business' unique identifier for receiving Fast Payments. 

Anyone who knows your PayID can use it to pay your business almost instantly, if they're with a participating bank. 

You can create a PayID now 

Create a PayID either through the latest version of the NAB app,  NAB Internet Banking, opens in new window or NAB Connect, opens in new window. 

It can be your business mobile number, email address or ABN

Pick whichever's easiest to remember and share it to receive payments on-the-spot. Simple. 

It doesn’t replace your BSB and account number

You can still use these details - Fast Payments with your PayID is just an easier alternative. 

It can only be linked to one account

If you have a few NAB accounts for your business, we recommend you link it to your most active one, or you can create a separate PayID for each. 

It works with other banks that use PayID

People don't need to be with NAB to send you payments to your PayID. 

You still have other payment options with NAB Connect 

You'll be able to choose either Fast, Overnight or RTGS payments. 

 Find out more about how to create your PayID or talk to a NAB business banker on 13 10 12. 

Benefits for your business 

  • Transfer funds when it suits you. 
  • Leverage Fast Payments to improve your cash flow. 
  • Easily reconcile payments using the detailed payment descriptions available with each Fast Payment sent. 
  • Provide your PayID to make it simple for others to pay you. 
  • Use your PayID to strengthen your business branding. 

Making and receiving Fast Payments 

If you use NAB Internet Banking and the NAB app 

 Payments in the NAB app will automatically be sent and received fast if both accounts are eligible. In NAB Internet Banking, payments sent to PayID’s will be fast, while payments to BSB and account numbers will continue to have cut-off times apply. Receiving payments in NAB Internet Banking will be fast if both accounts are eligible. 

If you use NAB Connect 

You’ll be able to choose between three payment options: fast, overnight or RTGS. You will also be able to make, view and approve Fast Payments in your NAB Connect Mobile App. 

How the payment options compare

  Fast Payment Overnight RTGS
Cut-off times
Fast Payment
Payments are processed 24 hours a day, seven days a week.
Overnight
6pm for accounts at other financial institutions.
RTGS
3.50pm
Timeliness of payment
Fast Payment
Close to real-time: funds sent and posted in under 60 seconds in most instances.
Overnight
Variable: hours to overnight or longer on weekends.
RTGS
Variable: available during business hours only, usually less than two hours.
Payment confirmation
Fast Payment
Real-time payment confirmation.
Overnight
No confirmation.
RTGS
No confirmation.
Information sent with the payment
Fast Payment
280 characters and remitter name and timestamp.
Overnight
18 characters and remitter name.
RTGS
140 characters and beneficiary names/address. 

Frequently asked questions

  • Fast Payments refers to all payments made on the New Payments Platform which includes Osko Payments.

  • As a security measure, we apply a daily limit to each NAB ID that you use to make certain online payments using NAB Internet Banking or the NAB app.

    For answers to your frequently asked questions about daily limits read our simple help guide. 

  • Fast Payments are protected by NAB’s real time transaction processing and monitoring capability and PayID is just as secure as how you bank now. Visit  our Security Centre to learn more about how to stay safe online, including how to keep your internet devices secure. 

  • Osko is the name of the payment service offered by BPAY. NAB has signed up to Osko Payments. 

    With Osko Payments funds are available in under 60 seconds and if you provide 280 characters of description text, the receiving party will see the full description. 

    You can make an Osko payment to a BSB and Account number or a PayID, but both payer and payee accounts need to be enabled for Osko payments.


  • The NAB app & NAB Internet Banking (desktop)

    Open the Transfer & pay  menu and select Pay anyone, enter your payment details including - either a PAYID or a BSB and account number.

    NAB Connect

    If the payee and payer accounts are eligible, select  fast. 
     
    For transactions processed as a Fast Payment, you can use the detailed description field to enter and send up to 280 characters. 
     
    Note:


  • No, you can make a Fast Payment to either a PayID or a BSB and account number

    To receive a Fast Payment at NAB, it can be sent to your PayID or BSB and account number. Note: other participating financial institutions may only allow fast payments if their customers pay to your PayID.

    For more information about creating and using PayIDs please go to our PayID page.


  • Participating banks and financial institutions will be rolling out these services in 2018. You can see a full list of participating banks on the New Payments Platform Australia’s website., opens in new window

  • On your receipt screen, we’ll confirm the service used. Fast Payments generally occur in under 60 seconds. 

    If we won’t be able to make your payment as a Fast Payment, we'll usually tell you at the time that you're making the payment. 

    In the NAB app, in instances where your Fast Payment cannot be made because the payee’s account is not eligible to receive Fast Payments, we’ll automatically resubmit it. When this happens, (depending on processing cut-off times) the payment will be processed overnight or the following business day. When this happens, your payee will only receive the reference. If you haven’t entered a reference, the first 18 characters of the description will be passed on to your payee. 

    Want to know more? See our "What's the description and how does it differ from reference?" below for information. 

    Note: If your payment is time critical, you should always check your payment status. 


  • You can check the status of your payment:

    • In NAB Internet Banking by opening the Transfer & Pay  menu and selecting Payment list.
    • In the NAB App by opening the My payments  menu and selecting  Past.
    • In NAB Connect by checking the Payment Register.

  • The Reference field is used to tell payees what your payment is for – it’s limited to 18 characters.

    The description is a Fast Payments feature and can hold up to 280 characters. It lets you give your payee additional information to accompany a Fast Payment. 

    In the NAB app, if your payee's account is not eligible for Fast Payments, we will resubmit the payment as an overnight payment (cut-off times apply). When this happens, your payee will only receive the reference. If you haven’t entered a reference, the first 18 characters of the description will be passed on to your payee.

    For more information about Fast Payments, PayIDs and Osko Payments please refer to your eligible account Terms and Conditions or Business Products Terms and Conditions. 


  • We updated NAB transaction and savings account terms and conditions in preparation for the launch of fast payments in 2018. Your terms and conditions now include important information about PayIDs and Fast Payments (referred to as NPP Payments or Osko Payments in your terms and conditions) and how these payments are treated for interest calculations on non-business days.

    Learn about what’s changed and read other relevant terms and conditions in the important information section.

Terms and Conditions

Changes to terms and conditions (PDF, 307KB), opens in new window

You can review all eligible account terms and conditions by visiting Terms and Conditions for Personal Products or Business Products Terms and Conditions. 

PayID® is a registered trademark of NPP Australia Limited.