Graduate careers in Digital, Data and AI

We are working to build a customer obsessed, future ready NAB:

We’re shaping NAB’s ambition to be Australia’s #1 digital bank. With 98% of customer interactions already occurring digitally, our Digital team designs and delivers seamless, intuitive experiences that enable safe, simple and fast banking. We partner closely with technology and design teams to bring effortless digital journeys to life.

Through human-centred design, we create experiences that elevate every customer and colleague interaction. We blend creativity and problem-solving to deliver intuitive, accessible and engaging products and services - ensuring our experiences not only meet but exceed expectations.

We make it simple and safe for customers to join and grow with NAB. ECOM leads digital first onboarding experiences, streamlines data capture, and builds a single unified customer view - removing friction at every step of the customer lifecycle.

Data is at the centre of everything we do. Our teams transform raw data into insights, drive complex decision making, and shape personalised experiences. We build internal capability and unlock the value of data to help NAB adapt, innovate and stay competitive.

AI powers NAB’s ambition to become the most customer centric company in Australia and New Zealand. We harness emerging AI technologies to identify opportunities, solve customer challenges, and transform processes - responsibly and at scale.

We’re looking for graduates who are energised by solving real customer problems - using data and analytics, creativity, insight, digital products, and emerging technologies. You might be someone who:

• Is driven by knowing customer needs and creating better experiences
• Is curious about how data and AI can create value
• Loves digital innovation, problem-solving and working in cross functional teams
• Thrives in fast paced environments
• Brings adaptability, creativity, strategic thinking and a willingness to learn
  
  

We welcome graduates from a broad range of disciplines including design, analytics, engineering, business, computing, marketing, economics, psychology, science, law and more. We are looking for graduates who meet one or more of the following degree requirements:

• Actuarial Science
• Architecture
• Arts
• Business
• Commerce
• Computer Science
• Data Analytics
• Data Science
• Design
• Econometrics
• Economics
• Engineering
• Finance
• Graphic Design
• Industrial design
• Law
• Marketing
• Mathematics
• Physics
• Psychology/Behavioural Science
• Science
• Software Engineering
• Statistics
• Technology

During your time on the graduate program, you will have the opportunity to rotate across any of the specialist areas where you will work on a variety of meaningful projects depending on your team placement:

• Build user flows, wireframes and prototypes
• Conduct user research and co design
• Shape end-to-end journeys and service improvements
• Contribute to NAB’s design system

• Support change impact assessments and stakeholder engagement
• Capture business requirements and contribute to conceptual design
• Represent the customer voice as a Product Analyst
• Support business management activities

• Apply analytics and modelling to solve business problems
• Use process engineering to improve operational excellence
• Support technical operations and delivery

• Support AI experimentation and enablement
• Explore emerging capabilities and solution design
• Help shape responsible AI solutions.

• Help deliver digital onboarding solutions
• Support data mastering and onboarding process improvement
• Help simplify and unify customer data, and verification journey

All DD&AI graduate roles are available in Melbourne and Sydney, across Design, Digital, Data and Analytics, AI and Ecom.