With the number of Australians shopping online predicted to break records this holiday season, it’s important to know the simple ways you can protect yourself while still benefiting from the value and convenience offered by online shopping.
Ahead of December, there are a few simple steps to follow to ensure you are protected before you begin purchasing.
According to the ACCC, by October 2018 there were more than 7,000 complaints about online shopping scams, costing Australian consumers more than $2.5 million.
Too good to be true?
Be suspicious of incredible bargains. If the price advertised for a Christmas present is too good to be true, then it probably is.
It’s a good idea to look at other websites to compare prices before purchasing.
Do your research
It’s important to know that you’re buying goods from reputable websites.
To check if a seller or website has a strong online presence, look on other sites for positive reviews left by other shoppers. This can help prevent you sending money with dodgy sellers.
You can do a quick online search to look for reviews of the website or online seller, and to check they are who they say they are.