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Cybercrime in Australia

1 in 5 Australians experience identity theft in their lifetime, according to Symantec 2018, 2018 Norton Lifelock Cyber Safety Insights Report NCSIR Study. The emotional and financial cost that this has on individuals, businesses and society is enormous. Unfortunately, the risk of falling victim to online crime is climbing every day.

If we’re going to fight back against cybercrime, we need to work together.

Stay Smart Online Week 2019

Each year, Stay Smart Online hosts a national awareness week to empower people, businesses and the community to protect themselves online. We're proud to support and partner with the Federal Government’s Stay Smart Online Week 2019, taking place from 7-11 October.

This year their ‘Reverse the Threat’ campaign is designed to encourage organisations, government and the wider community to unite against cybercrime.

Together we can reverse the threat of cybercrime.

How to protect your online identity

This year, we want to empower Australians to take control of their online identity. Here are some simple ways you can get started:

Review your privacy settings

  • Review your privacy settings for your online accounts, including social media. Keep your personal information as private as possible.

Learn how to spot phishing messages

Never click into a website from a link in an email or text message, particularly if you’re prompted to enter your personal or banking information. Go to the website separately to login, or contact the organisation using a publicly listed phone number.

Learn more about identifying phishing messages and spotting suspicious messages.

Create strong passwords

  • Create complex passwords and use different passwords on each of your important accounts (bank accounts, email, superannuation, social media).

Set up two-factor identification

Learn more about cyber safety through Stay Smart Online or by exploring our Security Hub.

Helpful resources

Australian Government | Stay Smart Online

Stay Smart Online provides topical, relevant and timely information on how home internet users and small businesses can protect themselves from, and reduce the risk of, cyber security threats. These include software vulnerabilities, online scams, malicious activities, and risky online behaviours.

Australian Government | Australian Cyber Security Centre

The Australian Cyber Security Centre (ACSC) brings cyber security capabilities from across the Australian Government together into a single location. It's the hub for private and public sector collaboration and information-sharing to combat cyber security threats.

An Australian Government initiative | Australian Cybercrime Online Reporting Network (ACORN)

ACORN is a secure reporting and referral service for cybercrime and online incidents which may be in breach of Australian law. The ACORN website provides a cybercrime reporting mechanism as well as helpful information about cyber crime.

Australian Competition and Consumer Commission | Scamwatch

Scamwatch provides information to consumers and small businesses about how to recognise, avoid and report scams using publications, videos and other online resources.

Australian Government | Office of the eSafety Commissioner

The Office of the eSafety Commissioner provides online safety education for Australian children and young people, a complaints service for young Australians who experience serious cyberbullying, and address illegal online content.

Australian Government | Attorney-General’s Department

The Attorney-General’s Department website provides helpful information and resources about your rights and protections in regards to identity security, freedom of information and cyber security. The Department has developed a range of resources to assist people protect their identity and recover from the effects of identity crime.


IDCare is Australia and New Zealand's not-for-profit counselling and support service set up to assist Australians impacted by identity theft and cyber-related crimes.

IDCare can assist NAB customers to navigate through the process when identity details or credentials have been compromised through fraud or scams. IDCare is a free service for all Australians.

Keep your mobile devices and apps secure

Your mobile device is the portal to almost every detail about you. So it's important to keep it secure.

How to keep your identity safe online

Your identity is your most valuable asset. Protect it. Your freedom depends on it.

How to keep your family safe online

The internet is full of information, but it can also be dangerous. Learn how to keep your family safe online.

Handy tips for secure online shopping and banking

Stay in control of who accesses your information when browsing online with these simple tips.