NAB Gateway | A solution for online and virtual payments - NAB

What is Gateway?

NAB Gateway is a total solution to take online and virtual payments with reliability, local support and security you can trust.

Integrate directly with your website or simply log in to our Gateway portal to take payments over the phone. You can also set up recurring billing and batch payments. It’s everything you need to start accepting online and virtual payments, all in one place.

Take payments with confidence

Technical support to help you get set-up and integrate with a wide range of shopping carts including Shopify and WooCommerce.

Strength and reliability

Backed by the strength of NAB and our global partner Visa.

Powerful security and fraud tools

We monitor each and every transaction in real time to keep your business and customers safe.

Same day settlement

Settle your transactions to a NAB Business Everyday Account before 10:00pm AEST/AEDT, for same-day settlement and access to your funds seven days a week.

Flexible online payment options

With NAB Gateway, you have two ways to take customer payments online:

Take payments through your website

Flexibility to choose how NAB Gateway integrates with your website:

  • connect with a range of shopping cart providers including Shopify and WooCommerce, so you can get up and running quickly and securely.

  • integrate a unified checkout payment component, allowing customers to click and pay instantly.

  • with Flex Microform you can choose from a range of payment fields to include on your website.

Take payments virtually

You don’t need a website to take payments quickly and securely. Log into the NAB Gateway portal to:

  • use the Virtual Terminal to manually enter payments into the inbuilt payments page for mail, fax or phone orders. You can customise your payment fields to suit your business.

  • set up recurring billing to automate regular payments so you know when the money is going to settle into your account, it’s great for cashflow.

  • make batch payments in one go, saving you time, reducing the risk of mistakes and making reconciliations easier.
Request a callback

Rates and fees

Check out our simple pricing for a NAB Gateway.

NAB set up fee

$ 0

No NAB set up fees and no fixed term contracts. ​

Monthly access fee

$ 30

Merchant service fee

1.40 %

Simple Pricing may automatically apply Merchant Choice Routing. A single flat rate charged per transaction.

Transaction fee

$ 0.25

Fee per transaction.

*Disputed charges

Negotiated pricing

Negotiated pricing is available to merchants who meet the relevant criteria available on application.

Speak to a business banking specialist on 1300 338 767, Monday to Friday, 8:00am to 6:00pm (AEST/AEDT).

The application process

Step 1

Check your eligibility

  • You have an active ABN.
  • You're the business owner, director of an Australian private company, or an office holder for a not-for-profit, community club or community organisation.
  • You've not had a merchant facility terminated by an Australian financial institution with the last 12 months.
  • Check with your website provider to confirm that your website is compatible.

Your website will need to include the following information:

  • Your business name (and ABN as applicable).
  • The address of your place of business in Australia (not a PO Box).
  • Your business contact details, including telephone and email address.
  • Clear descriptions of the products and/or services being offered to customers, including price in relevant currency.
  • Your refund exchange policy, including the process for cancellation of a transaction by a cardholder.
  • Your delivery timeframe for goods and services.
  • Details of any Australian export restrictions (if applicable).
  • Your privacy policy and how you intend to deal with, or share, personal information obtained from and about the cardholder.
  • A description of the measures you have in place to maintain the security of cardholder's account data.

Step 2

Get in touch with a Transactional Banking Specialist

Complete the enquiry form in under two minutes and we’ll call you within one business day.

Request a callback

Step 3

Discuss your requirements with a Transactional Banking Specialist

We’ll talk you through your options and help you work through what’s suitable for your business. We’ll also be able to complete your application during the call, you'll just need to have your NAB ID or two forms of ID to complete security checks.

Help and support NAB Gateway support centre

Access guides and support for NAB Gateway. Learn how to setup and manage users, payments, settlements, reconciliation and more.

Visit our gateway support centre
support

Contact us

Talk to a transactional banking specialist

Let us help with your business banking needs, Monday to Friday, 8:00am to 6:00pm (AEST/AEDT)

1300 338 767

NAB Gateway support

For NAB Gateway transaction and general support, you can call us from Monday to Sunday, 7:00am to 7:00pm (AEST/AEDT)

Or to access technical support, call us from Monday to Friday, 8:00am to 6:00pm (AEST/AEDT)

1300 369 852

Terms and Conditions

NAB Transact Terms and Conditions (effective from 28 February 2025) (PDF, 851KB)

 A NAB Merchant Solution is available provided you meet NAB’s standard merchant approval criteria. NAB is under no obligation to commence supplying merchant services to you until NAB determines in its discretion that you have met those criteria. See Merchant Agreement.