What is alipay

Alipay is a popular digital wallet payments platform where payments are made using an Alipay app to scan a QR code displayed on the terminal.

With over one billion active app users, it offers your Chinese tourist customers an easier way to pay in store and your business a new way to accept payments.

What's in it for you?

Features and benefits for merchants

Attract more customers

Tap into Australia’s growing Chinese tourism market by accepting their preferred payment while utilising Alipay’s in-app marketing.

Easy to install and set up

With NAB and Alipay, you don’t need extra hardware or third-party applications. All you need is your NAB Ingenico EFTPOS terminal with Wi-Fi capability. To get it set up, just contact us.

Secure payment and easy settlements

Your customer authorises all payments in the Alipay app, and settlement with Alipay is done within 24 hours. Your monthly merchant statement will include all Alipay transactions.

Improve your marketing

Potential customers can see your offers and promotions in their Alipay app when they browse stores in your area. You can also attract more Chinese customers by participating in exclusive Alipay campaigns.

How do I accept Alipay payments?

Accept Alipay payments in 3 steps

  • Step 1 Select Alipay as the payment type on your NAB terminal and follow the prompts to generate a QR code on the terminal screen.
  • Step 2 Your customer scans the QR code on the NAB terminal and reviews the transaction.
  • Step 3 The app will show the customer the payment details in the local currency before they approve. Both the NAB terminal and Alipay app will display the approved payment status on screen (if successful).

How do customers pay with Alipay?

Alipay App

After you select Alipay as a payment method, customers simply open their Alipay app, scan the QR code that appears on your EFTPOS terminal, then authorise the transaction in the app.

We're ready to help you

If you’d like to enable Alipay on your NAB terminal or have any questions, please get in touch.

Talk to an expert
Call 1300 338 767

Mon-Fri 8am - 6pm (AEST/ADST)