Contact NAB from the app for your banking needs. - NAB

Reasons to call us from the NAB app

Skip the questions

When you log into the NAB app, you’re already identified and can skip the initial identification questions.

Save time

When calling us from the NAB app, we’ll have your details in front of us as soon as you’re connected.

Get the right support

The app menu is simple to use and helps direct you to the right team for your personal or business banking needs.

How it works

A unique number will appear on screen when you tap 'Call NAB'. This number will enable you to come through to a banker already identified.

  1. Log into the NAB app.

  2. Tap the Search icon.

  3. Tap Contact us under Popular searches.

Not registered yet? Download the NAB app today.

You'll need the latest version of the NAB app installed and a compatible iOS or Android mobile device.

Please note, calls are made from your device’s usual calling app. Call charges may apply.

Other contact options

NAB Messaging

NAB Messaging is a fast, secure and easy way to answer your banking questions in a secure environment. When you log into the NAB app or NAB Internet Banking, you’re already authenticated so we can have secure conversations and save time.

Learn how NAB Messaging works

First Nations support

We have a dedicated First Nations support team for Aboriginal and Torres Strait Islander customers, particularly those living in remote locations. Call us today for help with your banking enquiries.

Call 1800 966 100

All contact options

If you prefer not to message us or call using the app, visit our contact page. Explore contact details for media enquiries, fraud and scams, financial assistance and more.

Contact us

Interpreters available

Do you have limited English or prefer to speak in a language other than English? When you call us, just say “I need an interpreter” and we’ll arrange for someone to help with your enquiry.

If you don’t see your language listed, please ask us for help to find someone who speaks your language to help with your banking.

View more languages

National Relay Service

If you’re d/Deaf or find it hard to hear or speak to hearing people on the phone, the National Relay Service can help. To contact NAB give our phone number 13 22 65 to the National Relay Service operator when asked.

Important information

Consider the NAB Internet Banking terms and conditions which apply when using the NAB app. The NAB app is compatible with Android™ and iOS, minimum platform requirements apply. Android is a trademark of Google LLC. IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.