Toll-free contact numbers you can call from overseas - NAB

Toll-free calling

Our international toll free numbers are designed to support customers while overseas and may allow you to call without charges, where supported.

If toll-free calling isn’t supported in your location, you can still contact us using other international call options.

When charges may apply

Toll free calling depends on network carriers and providers, and charges may still apply when calling a toll free number.

For example, if you’re overseas and use an Australian SIM card to call a toll free number, your mobile provider may charge international roaming or call fees, depending on your plan and settings.

Where possible, call from a landline in the region or with a local SIM card that includes free national calls.

How to contact NAB using toll-free calling

  1. Dial the toll-free number listed for your location.
  2. Follow the prompts to connect with a NAB banker.

Call us during the following hours:

Monday to Friday, 8:00am to 7:00pm (AEST/AEDT)

Saturday to Sunday, 9:00am to 6:00pm (AEST/AEDT)

Toll-free contact numbers

  • Toll-free numbers are only available in select locations and depend on local telecommunication providers. Not all countries or providers support international toll-free numbers, and availability can change over time.
  • Not all countries or providers support international toll-free numbers, and availability can change over time.
  • Please check the extra information about network/s you can call from before making a call.
LocationContact numberNetwork/s you can call from
Austria
Contact number
Network/s you can call from
All
Belgium
Contact number
Network/s you can call from
All
Brazil
Contact number
Network/s you can call from
All networks, however international direct dialling service must be activated for both fixed and mobile lines.
Bulgaria
Contact number
Network/s you can call from
All
China
Contact number
Network/s you can call from
China Telecom for fixed and mobile networks and China Unicom fixed network.
Costa Rica
Contact number
Network/s you can call from
All
Croatia
Contact number
Network/s you can call from
All fixed networks and T-Mobile network.
Denmark
Contact number
Network/s you can call from
All
Estonia
Contact number
Network/s you can call from
All
France
Contact number
Network/s you can call from
All
French Guiana
Contact number
Network/s you can call from
All
Germany
Contact number
Network/s you can call from
All
Greece
Contact number
Network/s you can call from
All fixed networks and Cosmotel mobile network.
Guadeloupe
Contact number
Network/s you can call from
All
Hong Kong
Contact number
Network/s you can call from
All
Hungary
Contact number
Network/s you can call from

All networks, however international direct dialling service must be activated for both fixed and mobile lines.

Airtime charges may apply when calling from mobiles.

Iceland
Contact number
Network/s you can call from
All fixed networks and Iceland Telecom, IMC and Vodafone mobile networks.
Italy, Vatican & San Marino
Contact number
Network/s you can call from
All fixed networks
Latvia
Contact number
Network/s you can call from
All
Lithuania
Contact number
Network/s you can call from
All fixed networks and Telia LT mobile network.
Luxembourg
Contact number
Network/s you can call from
All
Macedonia
Contact number
Network/s you can call from
MakTel fixed network and T-Mobile network.
Malta
Contact number
Network/s you can call from
GO and VANILLA fixed networks and GO mobile network.
Martinique
Contact number
Network/s you can call from
All
Mayotte
Contact number
Network/s you can call from
All
Monaco
Contact number
Network/s you can call from
All
Netherlands
Contact number
Network/s you can call from
All
New Zealand
Contact number
Network/s you can call from
All
Peru
Contact number
Network/s you can call from

America Moviles, Nextel, Telefonica Moviles, TESAM, Globalstar networks.

Telefonica del Peru fixed and mobile network

Philippines
Contact number
Network/s you can call from
All fixed networks
Portugal
Contact number
Network/s you can call from
All
Reunion
Contact number
Network/s you can call from
All
Romania
Contact number
Network/s you can call from
Orange fixed and mobile network, Rodasy fixed and mobile network, Romtelekom fixed and mobile network, and Cosmote mobile network
Saint Pierre and Miquelon
Contact number
Network/s you can call from
All
Singapore
Contact number
Network/s you can call from

All networks, however international direct dialling service must be activated for both fixed and mobile lines.

Airtime charges may apply when calling from mobiles.

Calling from Starhub payphones is not supported.

Slovakia
Contact number
Network/s you can call from
All
South Africa
Contact number
Network/s you can call from
Most networks except MTN and prepaid customers.
South Korea
Contact number
Network/s you can call from
All
Spain
Contact number
Network/s you can call from
All
Switzerland
Contact number
Network/s you can call from
All
Taiwan
Contact number
Network/s you can call from
All
Thailand
Contact number
Network/s you can call from
All
United Kingdom
Contact number
Network/s you can call from
BT, Vodafone and EE networks.
Uruguay
Contact number
Network/s you can call from
All

Locations with carrier‑specific numbers

Use the number that matches your phone provider.

LocationContact numbers
Colombia
Contact numbers
Israel
Contact numbers
Japan
Contact numbers

Other ways to contact us

If toll free calling isn’t available, you can still contact us by:

Standard international call charges may apply. Data charges may apply when messaging or calling us from the NAB app.

Important information