Toll-free contact numbers you can call from overseas - NAB

Toll-free calling

Our international toll free numbers are designed to support customers while overseas and may allow you to call without charges, where supported.

Toll-free numbers are only available in select locations and depend on local telecommunication providers. Not all countries or providers support international toll-free numbers, and availability can change over time.

If toll-free calling isn’t supported in your location, you can still contact us using other international call options.

When charges may apply

Toll free calling depends on network carriers and providers, and charges may still apply when calling a toll free number.

For example, if you’re overseas and use an Australian SIM card to call a toll free number, your mobile provider may charge international roaming or call fees, depending on your plan and settings.

Where possible, call from a landline in the region or with a local SIM card that includes free national calls.

How to contact NAB using toll-free calling

  1. Dial the toll-free number listed for your location.
  2. Follow the prompts to connect with a NAB banker.

Call us during the following hours:

Monday to Friday, 8:00am to 7:00pm (AEST/AEDT)

Saturday to Sunday, 9:00am to 6:00pm (AEST/AEDT)

Toll-free contact numbers

CountryContact number
Austria
Belgium00800 0825 1131
Brazil0021 800 0825 1131
Bulgaria00800 0825 1131
China00800 0825 1131
Costa Rica00800 0825 1131
Croatia00800 0825 1131
Denmark00800 0825 1131
Estonia00800 0825 1131
France00800 0825 1131
French Guiana00800 0825 1131
Germany00800 0825 1131
Great Britain00800 0825 1131
Greece00800 0825 1131
Guadeloupe00800 0825 1131
Hong Kong0068 000 825 1131
Hungary00800 0825 1131
Iceland00800 0825 1131
Italy00800 0825 1131
Latvia00800 0825 1131
Lithuania00800 0825 1131
Luxembourg00800 0825 1131
Malta00800 0825 1131
Martinique00800 0825 1131
Monaco00800 0825 1131
Netherlands00800 0825 1131
New Zealand00800 0825 1131
North Macedonia00800 0825 1131
Peru00800 0825 1131
Philippines00800 0825 1131
Portugal00800 0825 1131
Réunion and Mayotte00800 0825 1131
Romania00800 0825 1131
Saint Pierre and Miquelon00800 0825 1131
Singapore001 800 0825 1131
Slovakia00800 0825 1131
South Africa00800 0825 1131
South Korea002 800 0825 1131
Spain00800 0825 1131
Switzerland00800 0825 1131
Taiwan00800 0825 1131
Thailand001 800 0825 1131
Uruguay00800 0825 1131

Countries with carrier‑specific numbers

Use the number that matches your phone provider.

CountryCarrier’s contact number
Colombia
Israel
Japan

Other ways to contact us

If toll free calling isn’t available, you can still contact us by:

Standard international call charges may apply. Data charges may apply when messaging or calling us from the NAB app.

Important information