Use the NAB app
Log into the NAB app and authorise payments simply and securely by setting up biometrics (like Face ID or fingerprint) and a four-digit passcode. Follow our step-by-step instructions.
iOS
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1
Step 1
Log into the NAB app on your device.
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2
Step 2
Tap More.
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3
Step 3
Tap Settings.
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4
Step 4
Tap Security.
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5
Step 5
Tap Face ID.
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6
Step 6
To log into the NAB app with Face ID, tap Turn on Face ID.
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7
Step 7
Face ID will be activated. Tap Ok, got it to finish.
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8
Step 8
To authorise payments with a four-digit passcode instead of your password, tap Passcode. You’ll use your passcode if Face ID fails.
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9
Step 9
Tap Set up passcode.
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10
Step 10
Enter your current password. Then tap Next.
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11
Step 11
Enter your new four-digit passcode.
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12
Step 12
Confirm your new passcode.
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Complete
Your passcode is now set up. Tap Ok, got it to finish.
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Android
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1
Step 1
Log into the NAB app on your device.
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2
Step 2
Tap the Menu icon in the top left-hand corner.
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3
Step 3
Tap Settings.
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4
Step 4
Tap Security.
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5
Step 5
Tap Biometric login.
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6
Step 6
To log in with biometrics, tap Turn on biometric login.
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7
Step 7
Biometric login is turned on. Tap Ok, got it to finish.
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8
Step 8
To authorise payments with a four-digit passcode instead of your password, tap Passcode. You’ll use your passcode if biometric login fails.
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9
Step 9
Tap Set up passcode.
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10
Step 10
Enter your current password. Then tap Next.
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11
Step 11
Enter your new four-digit passcode.
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12
Step 12
Confirm your new passcode.
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Complete
Your passcode is now set up. Tap Ok, got it to finish.
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NAB Internet Banking and NAB app
Apologies but the Important Information section you are trying to view is not displaying properly at the moment. Please refresh the page or try again later.
These products are issued by National Australia Bank Limited.
NAB recommends you consider the NAB Internet Banking terms and conditions document, before making any decisions regarding this product.
Face ID is a trademark of Apple Inc., registered in the U.S. and other countries and regions.
The NAB Mobile Banking app is compatible with Android and iOS, minimum platform requirements apply. Android is a trademark of Google LLC. The Google Logo is a registered trademark of Google Inc. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.