Transfer your salary
If you want your salary paid into your new NAB account, fill out this form and pass it on to your employer.
Transfer direct credits
If you're paid by direct credit – and you want this payment to be made to your new NAB account – fill out this form and send it to that company.
Transfer direct debits
If you pay a company by direct debit – and want the payment to be directly debited from your new NAB account – complete and send this form to that company and ask them to directly debit the payment from your new NAB account.
Close an account
If you'd like to close your old account, complete and send this form to the institution where your account is currently held.
Other help and support
Use our guides and other resources to help you manage your money and banking.
Get in touch
Customer Support Tool
Solve problems quickly online with our easy-to-follow guides. Simply select a topic and we’ll direct you to the information you need.
Visit our personal banking contact page for FAQ’s and how-to-guides, help from our virtual assistant and contact numbers.
Visit a NAB branch
Visit us in person at your nearest NAB branch or business banking centre.
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