Reasons we’re closing some branches
With more customers choosing to bank online, over the phone, or by video, and because fewer customers are using branches to do their banking, we’ve made the difficult decision to close some of our branches.
We want to make sure that changes to our branch locations are as smooth as possible for you. You can find information below in our fact sheets, including some of the main reasons why we made the decision to close, as well as other ways you can continue to bank with us.
To learn how to complete simple banking tasks yourself using your smartphone, tablet or desktop computer, use our simple online banking guides.
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Balmain: Balmain closure fact sheet (PDF, 141KB), opens in new window
Broadway: Broadway closure fact sheet (PDF, 140KB)
Gilgandra: Gilgandra closure fact sheet (PDF, 126KB), opens in new window
Gosford: Gosford closure fact sheet (PDF, 159KB), opens in new window
Gundagai: Gundagai closure fact sheet (PDF, 154KB), opens in new window
Kyogle: Kyogle closure fact sheet (PDF, 159KB), opens in new window
Lake Cargelligo: Lake Cargelligo closure fact sheet (PDF, 157KB), opens in new window
Queanbeyan: Queanbeyan closure fact sheet (PDF, 162KB), opens in new window
Scone: Scone closure fact sheet (PDF, 156KB), opens in new window
Temora: Temora closure fact sheet (PDF, 134KB), opens in new window
Warren: Warren closure fact sheet (PDF, 127KB), opens in new window
Windsor: Windsor closure fact sheet (PDF, 146KB), opens in new window
Wellington: Wellington closure fact sheet (PDF, 135KB), opens in new window
Woolgoolga: Woolgoolga closure fact sheet, opens in new window
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There are currently no permanent branch closures.
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Biggenden: Biggenden closure fact sheet (PDF, 146KB), opens in new window
Boonah: Boonah closure fact sheet (PDF, 150KB), opens in new window
Bribie Island: Bribie Island closure fact sheet (PDF, 148KB)
Browns Plains: Browns Plains closure fact sheet (PDF, 159KB), opens in new window
Caneland Central: Caneland Central closure fact sheet (PDF, 133KB), opens in new window
Cleveland: Cleveland closure fact sheet (PDF, 141KB), opens in new window
Inglewood: Inglewood closure fact sheet (PDF, 140KB), opens in new window
Kippa Ring: Kippa Ring closure fact sheet (PDF, 134KB), opens in new window
Mitchell: Mitchell closure fact sheet (PDF, 166KB), opens in new window
Runaway Bay: Runaway Bay closure fact sheet (PDF, 145KB), opens in new window
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There are currently no permanent branch closures.
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Emerald: Emerald closure fact sheet (PDF, 143KB), opens in new window
Inverloch: Inverloch closure fact sheet (PDF, 1MB), opens in new window
Jeparit: Jeparit closure fact sheet (PDF, 163KB), opens in new window
Kilmore: Kilmore closure fact sheet (PDF, 158KB), opens in new window
Kyneton: Kyneton closure fact sheet (PDF, 130KB), opens in new window
Morwell: Morwell closure fact sheet (PDF, 134KB), opens in new window
Mt Waverley: Mt Waverley closure fact sheet (PDF, 134KB)
Ocean Grove: Ocean Grove closure fact sheet (PDF, 154KB), opens in new window
Queen Victoria: Queen Victoria closure fact sheet (PDF, 144KB), opens in new window
Strath Village: Strath Village closure fact sheet (PDF, 150KB), opens in new window
Tatura: Tatura closure fact sheet (PDF, 133KB), opens in new window
Whittlesea: Whittlesea closure fact sheet (PDF, 153KB), opens in new window
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Corrigin: Corrigin closure fact sheet (PDF, 159KB), opens in new window
Dunsborough: Dunsborough closure fact sheet (PDF, 135KB), opens in new window
Innaloo: Innaloo closure fact sheet (PDF, 167KB), opens in new window
Maddington: Maddington closure fact sheet (PDF, 166KB), opens in new window
Waroona: Waroona closure fact sheet (PDF, 161KB), opens in new window
More ways to bank
Important information
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