NAB recognised as Most Recommended Merchant Services provider among major banks

This recognition of NAB’s Merchant Services comes amid continued positive momentum in customer advocacy. It provides strong external validation that the sustained focus on improving customer experience across the business is delivering meaningful and measurable results.

NAB Executive of Merchant Services Guy Mendelson said the recognition reflected the trust business customers placed in NAB every day.

“Being named Most Recommended Merchant Services provider among major banks is especially meaningful because it’s based entirely on what our customers say and do,” he said.

“It tells us that the work our teams have been doing to simplify processes, improve reliability and deliver better experiences is making a real difference for customers. 

“The award highlights the commitment, care and collaboration of teams across NAB who continue to focus on transforming the business in ways that matter most to customers.”