NAB has launched a new Community Hub across its four Cairns branches, giving customers direct access to dedicated Fraud and Extra Care specialists in one place, without being passed from person to person to get help.
Singleton branch open in its new location - NAB
29 Octocber 2025
Retail Branches
New branch improves access for local customers
NAB’s Singleton branch has officially relocated to its new home on John Street, following a $1.8 million transformation to create a modern banking hub for the community.
The new look branch brings business and personal banking together under the one roof, making banking even simpler for the Singleton community.
Branch Manager Libby Parnell said the team had been busier than ever since the branch opened earlier this month.
“It’s been really nice to see the positive reaction to the new branch from our customers who have been banking with us for years,” Libby said.
“NAB has been part of the Singleton community for over 150 years, and we are thrilled to be able to invest in the community and continue to help our customers with some of their biggest life events, like starting a business or buying a house.”
The upgraded branch features:
- A refreshed, open-plan layout for better customer service
- Dedicated business and agribusiness banking specialists with deep local knowledge
- Two ATMS and also a Business Express Machine in a 24-hour lobby
- New technology to support digital banking and self-service
- Improved accessibility and energy-efficient design
NAB Executive for Regional & Agribusiness, Hunter Valley, Maree Zwolsman said:
“Our new branch is more than just a place to bank, it’s a centre for local business and agribusiness expertise, bringing together business, agribusiness, and personal banking under one roof,” she said.
“Singleton and the Hunter Valley are at the heart of Australia’s economic and agricultural success. Our team understands the unique challenges and opportunities facing local businesses and producers, from managing growth and investment, to navigating seasonal cycles and succession planning. With our new hub, we’re able to deliver even more personalised support, whether you’re looking to expand your operations, invest in new technology, or build resilience for the future.”
The new NAB Singleton Branch is open to customers Monday to Friday, with the familiar faces of the NAB Singleton team ready to help.
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