Taree floods: NAB Foundation Recovery Crew help families rebuild - NAB

27 February 2026
NAB Foundation  Disaster Relief

Support teams help communities

When severe flooding hit Taree in 2025, the Huett family lost more than possessions; half of their home was destroyed. It was the latest in a series of floods that left recovery feeling overwhelming for the family.

Like many people in flood-affected communities, the Huetts were trying to keep their business running, support their children and manage the emotional toll of seeing their home repeatedly damaged.

Taree residents (from left to right): Noah, Rebecca, Seth, and Daryl Huett

NAB Foundation's major partner, Disaster Relief Australia (DRA), was on the ground with its volunteers ready to provide practical support. DRA volunteers including the NAB Foundation Recovery Crew, a group of everyday Australians who form part of DRA’s corporate and community volunteer workforce, worked alongside the family to help with the physical tasks required to start rebuilding.

As part of the recovery effort, 12 local NAB colleagues from the Mid-North Coast joined the NAB Foundation Recovery Crew, providing hands-on support to help their community take its first steps toward recovery.

Nang Hong, Manager, NAB Care & Hardship Reporting & Insights, said being on the ground in Taree reinforced the reality behind the hardship cases his team supports every day.

“Coming from Melbourne, seeing the physical cleanup firsthand was a powerful reminder that recovery doesn’t end when the waters recede. For many customers, the road back is long and financial hardship support is often needed well beyond the initial disaster response.” Nang  said.

Volunteers from Disaster Relief Australia and the NAB Foundation Volunteer Recovery Crew

NAB provides $1,000 grants and additional financial relief to customers impacted by declared disasters, with $1.39 million provided to customers affected by the May 2025 Mid North Coast floods.

“Supporting families on the ground, while also helping strengthen the way disaster relief grants are delivered, reinforced how important it is that our operational processes work when communities need them most.” 

For colleagues involved in recovery efforts, experiences on the ground reinforce the importance of continually strengthening the operational systems that underpin disaster relief and long-term recovery.

For anyone looking to support communities after disaster strikes, there are opportunities to get involved and contribute to long-term recovery efforts. 

Related Articles

NAB backs homeowners to lower costs and make homes safer

Personal Finance

NAB is helping homeowners take practical steps to protect their homes from bushfires and potentially lower insurance premiums.

02 July 2026 | 4 min read

NAB activates Disaster Relief Grants for areas impacted by Cyclone Narelle and NT tropical low floods

Disaster Relief

NAB activates grants for NT floods.

27 March 2026 | 4 min read

NAB support for customers impacted by Cyclone Narelle in WA and QLD

Disaster Relief

NAB supports customers during cyclone.

27 March 2026 | 3 min read

Contact us

Media Enquiries

For all media enquiries, please contact the NAB Media Line on +61 3 7035 5015