Manage your credit card's credit limit

How to change your credit card limit

The fastest way to request a credit card limit decrease is via NAB Internet Banking. Go to the ‘My cards’ menu, select the card and then ‘Change credit limit’.

To request a credit card increase or decrease you can visit your local branch or call us on 13 22 65 from 8am-7pm Monday-Friday or 9am-6pm on weekends (AEST/AEDT). The number to call if you're overseas is +61 3 8641 9083.

For credit card limit increase requests, you’ll be asked to provide current employment, financial information, and proof of income documentation (payslips). We’ll then verify the information and assess your request. That usually takes a few days.

If you visit a branch or call to request a credit limit decrease we'll process your request as soon as possible whereas NAB Internet Banking is instant.

Business customers

If you have a business or corporate card, you should contact the Corporate and Business Servicing team on 13 10 12 or speak to your Relationship Manager if you have one.

How low can you go?

If you're decreasing your credit limit, you can't go any lower than your current balance or the minimum product limit.

  • Signature cards: $15,000
  • Platinum/Premium cards: $6,000
  • Other cards: $500

Managing your credit card debt

Have you really thought about your credit card?

Your credit card offers you great flexibility. Flexibility in making purchases. Flexibility in making repayments. Flexibility in managing your debt. But it's important to remember, like any debt, you'll have to repay it.

What's the best way of using your credit wisely?

Any debt facility you agree to requires care in its use. You need to make sure you can maintain your payments within the terms of your credit card contract.

Please let us know if you'd like another copy of the terms and conditions applicable to your NAB credit card account. Below we've listed some 'tips' to help you manage your credit card account responsibly.

Tips to help you manage your credit card’s credit limit

1. You can always pay more than your ‘Minimum Payment’

Your credit limit is set to help you control your opportunity to overspend. It's important to make sure you manage your balance so the repayment you choose to make is within your budget.

The minimum payment amount due on your statement is just that - it's the least you must pay to keep your account in order.

You have the option of paying more than the minimum payment amount due. By paying more you'll reduce the amount of interest you accrue on the amounts owing e.g. individual purchases and cash advances, until they are repaid in full.

2. Stop and call us if you get into trouble

If you find you're unable to make repayments within your budget, or foresee changes in your personal circumstances that may affect your ability to make your repayments, the first thing to do is stop using your card immediately.

Then, please contact us on 13 22 65. We may be able to restructure your payments or work out a repayment plan to help you manage and ultimately clear your debt.

3. You can reduce your credit limit

You can reduce your credit limit via NAB Internet Banking or by calling us on 13 22 65.

We're ready to help you

Talk to an expert
Call 13 22 65

Mon-Fri 8am - 7pm (AEST/ADST)
Sat-Sun 9am - 6pm (AEST/ADST)