We won’t charge you a fee, but it can still work against you
For starters, being over the limit could mean we decline any new transactions. This might include automatic payments or direct debts, like gym memberships or online streaming subscriptions.
The sooner you pay off your credit card, the sooner the balance is brought back under the limit and you can start using it again.
We’ll contact you as quickly as we can
We can let you know via SMS or email if you've gone over your limit to help save you from having your services suddenly cut off, or being left stranded at the supermarket.
We will always let you know by SMS first unless we don't have your mobile number in which case we'll send you an email.
So it's really important to make sure your details are up to date. The quickest and easiest way to check and update your contact details is in NAB Internet Banking. Open the Settings menu and select My details.
We’ll send one notification per statement period
We'll only notify you once per statement period that you're over your credit limit. If you go over your limit in that statement period again we won't send you another notification.
What is a statement period? The month long period that covers your credit card statement. It won't necessarily be a calendar month, so be sure to check what your statement period is.