NAB has a proud track record in making banking fairer for all Australians. Our approach to fees and charges is based on the following guiding principles:

  • Value - fair fees and charges that deliver competitive value to our customers.
  • Choice and Access - products and services that provide flexibility and choice in how and when customers bank with us.
  • Simplicity and Transparency - simpler and fewer fees that are well understood by our customers and bankers.

Fee updates – further reference

As part of our effort to make banking with NAB simpler and easier, we are embarking on a journey to remove fees. As we are removing fees in between publications, we are unable to keep the guide up to date. Please be informed that some of the fees contained in this guide may no longer be charged. For a complete list of fee removals, please visit www.nab.com.au/fewerfees.

Personal banking fees

Effective 19 October 2020

Personal Banking Fees and Charges Guide (PDF, 357KB)

We're simplifying and removing fees to create a better banking experience, view the fees we've removed so far.

Contents

Section 1 - Transaction and Savings Accounts

Section 2 - Service Fees

Section 3 - Credit Card Accounts

Section 4 - Loans, Overdrafts and Lending Facilities

Section 5 - Other Service Fees

Section 6 - Government Taxes

General Advice Warning

A guide to fees and charges - personal banking fees

What's in this guide?

This guide covers the fees that may apply for a range of our personal accounts and services. It only applies to NAB branded products and services unless we have specifically advised you otherwise. You can use this guide to identify which fees may apply to you and ways you may reduce or avoid these fees.

Section 1 details the fee structure for NAB Transaction and Savings accounts and NAB Visa Debit card.

Section 2 details the fee structure for service fees.

Sections 3-6 cover the remaining fees which could apply to your account including fees relating to loans and lending, and government taxes and charges. We pass on government charges and taxes to customers at the time they are payable. These taxes may change at any time.

There is a separate fees and charges guide for business banking products.

How this guide fits with other documents

This document forms part of the terms and conditions for these products, along with the other documents detailed below:

Product Documents that make up the Terms and Conditions for this product, along with this document
NAB Personal Transaction and Savings Products
  • NAB Personal Transaction and Savings Products terms and conditions
  • Indicator Rates – Deposit Products
NAB Internet Banking
  • NAB Internet Banking terms and conditions
NAB Telephone Banking
  • NAB Telephone Banking terms and conditions
NAB Electronic Banking (card based)
  • NAB Electronic Banking (card based) terms and conditions
NAB Cash Manager
  • NAB Cash Manager terms and conditions
  • Indicator Rates – Deposit Products

If you haven't already received a copy of each of these items for your product, please let us know.

Any questions?

If you have any questions simply visit your nearest NAB branch or phone us on 13 22 65, 7 days a week.

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Section 1 - Transaction and Savings Accounts - Fee Summary Table

Transaction and Savings Accounts - Fee Summary Table

Package Benefits

NAB Portfolio Facility/NAB Private Portfolio Facility: A Portfolio/Private Portfolio Facility and linked sub accounts are exempt from service and transaction fees.

Non-NAB ATM: Fees may apply to transactions at ATMs operated by other ATM networks.

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NAB Visa Debit Card Fees

Per card $10 per month, per card1
Request to change card colour $20 per request

1 The first monthly fee will be charged when you request a NAB Platinum Visa Debit card and then each subsequent month thereafter.

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Section 2 - Service Fees

Account Related Services

Overseas access NAB Debit card or linked NAB Credit Card2 NAB Visa Debit card or NAB Platinum Visa Debit card
ATM cash withdrawal1 $5 per withdrawal4 $5 per withdrawal4
Balance enquiry1 $1 per enquiry4 $1 per enquiry4
Foreign currency transaction fee1 3% of Australian dollar transaction amount for cash withdrawals made in currencies other than Australian dollars (itemised separately on your statement3). 3% of Australian dollar transaction amount for cash withdrawals or purchases made in currencies other than Australian dollars (itemised separately on your statement3, 5).

Overseas operators may charge you to use their ATMs.

1 These fees will not apply to NAB FlexiPlus Mortgage accounts or NAB Portfolio Facility/NAB Private Portfolio Facility sub accounts.

2 For transactions accessing linked transaction or savings accounts.

3 Includes a Visa scheme fee charged to NAB and on charged to you. This fee is a percentage of the converted AUD amount shown on your statement.

4 Includes a Visa scheme fee charged to NAB and on charged to you.

5 This fee will not apply to purchases made using NAB Platinum Visa Debit card.

Less than 1 year since transaction $2.50 per item (minimum $10)
1 year or more since transaction $5 per item (minimum $20)

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Cheques

Issue fee - per cheque $12
Replacement fee - per cheque $20
Repurchase fee - per cheque $20
  Customer Non-Customer
NAB cheque $0 $51
Non-bank financial institution cheque cashed by member $3 $3

1 Fee is not charged if cheque is cashed at home branch.

Multicopy or agency credit $5 per item
Per item $15
Bank officer to present item $70 per hour (minimum $35) + costs

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Section 3 - Credit Card Accounts

Credit Card Annual Fees

Accounts opened prior to 1 December 2000 will be charged an annual fee in January each year. Accounts opened from 1 December 2000 will be charged the first annual fee when you accept the credit card agreement and then annually in the same month thereafter.

NAB Rewards Signature Card $295 p.a.
NAB Rewards Platinum Card $195 p.a.
NAB Low Fee Platinum Card  $90 p.a.
NAB Low Fee Card  $30 p.a.
NAB Low Rate Card $59 p.a.
NAB Qantas Rewards Signature Card
 $395 p.a. 
NAB Qantas Rewards Premium Card $250 p.a.
NAB StraightUp Card2 Not applicable
NAB Velocity Rewards Premium Card1 $150 p.a.
NAB Velocity Rewards Card1 $95 p.a.
NAB flybuys Rewards Card1 $95 p.a.
NAB Rewards Classic Card1 $95 p.a.
NAB Qantas Rewards Card1 $95 p.a.
NAB Qantas Plus Card1 $145.50 p.a.
NAB Visa Mini1 $40 p.a.
NAB Low Rate Platinum Card1 $100 p.a.

NAB Low Rate Platinum Card1

(Previously ‘NAB Low Rate Premium Card’)

 $59 p.a.
NAB Premium Card1 $90 p.a.
NAB Visa One1 $30 p.a.
NAB Visa One Fee-Free1 Nil

1 Product not for sale.

2 A monthly fee applies to the NAB StraightUp Card – see below.

The annual fee is waived for cards included in a NAB Tailored Home Loan Package1, NAB Choice Package, Private Tailored Package, NAB Introductory Rate Home Loan1, Homeowner’s Package1, Portfolio Package and Private Portfolio Package for the life of the Package.

When a package is cancelled/terminated, the annual card fee will be debited after the Package ends and then annually in the same month thereafter.

The following cards included in NAB Shareholder’s Benefit will have the credit card annual fee waived: NAB Rewards Classic Card, NAB Rewards Platinum Card, NAB Low Fee Card, NAB Low Fee Platinum Card, NAB Qantas Rewards Card, NAB Qantas Rewards Premium Card, NAB Velocity Rewards Card, NAB Velocity Rewards Premium Card and NAB flybuys Rewards Card.

1 Not for sale.

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Credit Card Monthly Fees

A monthly credit card fee applies to the NAB StraightUp Card. The amount of the monthly fee will depend on your credit limit. View the table below for fee information.

Credit limit is $1,000 $10 per month
Credit limit is between $1,001 and $2,000 $15 per month
Credit limit is between $2,001 and $3,000 $20 per month

The monthly fee won’t be charged when there’s no amount owing and the card hasn’t been used during the relevant statement period.

NAB International Transaction Fee

The following NAB International Transaction Fees apply to all credit card accounts, except the NAB Visa One Fee-Free and the NAB StraightUp Card.

International transactions are transactions where the merchant, financial institution, or entity processing the transaction is located outside Australia. These transactions are either:

  • Single-currency international transaction: where the transaction is made in Australian dollars (AUD).
  • Multi-currency international transaction: where the transaction is made in a currency other than Australian dollars (AUD).
Card Scheme Transaction Type NAB International Transaction Fee1
Visa   Single-currency 3%
Multi-currency   3%

1 The NAB International Transaction Fee includes a fee charged by the Card Scheme to NAB (and on charged by NAB to you), calculated on the converted AUD amount shown on your statement.

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Cash Advance Fees

The following Cash Advance fees apply to all credit card accounts, except NAB Visa One Fee-Free.

Note: Cash advances aren’t allowed on the NAB StraightUp Card.

For Cash Advances you will be charged a percentage of the Cash Advance (in Australian dollars) or the minimum fee, whichever is the greater.

For Cash Advance transactions via NAB Internet Banking, if after NAB posts the Cash Advance transaction and any other purchases or payments for that processing day, the balance of the account is in credit, the Cash Advance fee will not be charged. The minimum Cash Advance fee will apply to any other transactions including ATM withdrawals and gambling transactions when your account is in credit balance.

Note: NAB posts purchases and cash advances in that order to your account before posting payments and refunds.

  Cash Advance amount Minimum fee
All channels 2% $2.50

Note: In the case of cash advances made in currencies other than Australian dollars, the cash advance amount used to calculate the cash advance fee is the Australian dollar amount posted to your NAB Credit Card account.

You may be charged by the ATM owner where you make a cash advance using an ATM in Australia that doesn’t belong to NAB.

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Late Payment Fee

Late Payment Fee1 $15 (Debited on or after the day when an amount that is due for payment is not paid on or before its due date if, at the time the fee is debited, the balance of the account is $50 or more.)

1 Both the NAB StraightUp Card and the NAB Visa One Fee-Free are exempt from the Late Payment Fee.

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Section 4 - Loans, Overdrafts and Lending Facilities

Loans

We will advise you in writing of any agreed borrowing facility which will cover the interest rate, how and when it is charged, and what fees are payable. Fees typically include an Application Fee and a Loan Service Fee.

Changes to interest rates are advised by press advertisements and appear on your loan account statement. Details of current rates can be obtained from your branch and on nab.com.au.

Application fees are non-refundable upon acceptance of loan or lending facility. If the facility is declined by NAB or not accepted by you, the application fee will be refunded.

  Application Fee Loan Service Fee
Fixed and Variable Rate Personal Loans $150 $10 per month.

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Overdraft Facilities

Fee is based on approved overdraft limit and is debited to account on the first business day of March and the first business day of September.
Up to $5,000 $35 each whole six month period
$5,001 - $10,000 $70 each whole six month period
$10,001 - $20,000 $80 each whole six month period
$20,001 - $30,000 $140 each whole six month period
$30,001 - $40,000 $190 each whole six month period
$40,001 - $60,000 $290 each whole six month period
$60,001 - $80,000 $400 each whole six month period
$80,001 - $125,000 $500 each whole six month period
Over $125,000 0.40% (minimum $500) each whole six month period

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Home Loans and Lines of Credit

The following fees and charges apply to:

  • NAB Home Loans
  • NAB FlexiPlus Mortgage
  • NAB Portfolio Package
  • NAB Private Portfolio Package
Application Fee $600
Facility Fee
(for NAB FlexiPlus Mortgage)		 $250 p.a.
For loans included in a Package there is no Application Fee or Facility Fee. Application Fee includes up to two home loan applications, provided they are applied for at the same time and are over the same security.

Loan Service Fee

There are no Loan Service Fees for:

  • loans included in a Package
  • NAB FlexiPlus Mortgage
  • NAB Base Variable Rate Home Loan
 $8 per month

Rate Lock Fee

Rate Lock allows customers applying for a fixed rate home loan to lock their fixed interest rate for up to 90 days.

 Fee available on request

Economic costs for fixed rate loans

Economic costs for fixed rate loans are NAB’s reasonable estimate of our loss (if any) from the prepayment of a fixed rate loan. Economic costs may be payable if you prepay more than $20,000 or close the loan during a fixed rate period or, end your fixed rate period early.

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Packages

Packages Annual Package Fee
NAB Choice Package $395
NAB Portfolio Package $550
NAB Private Portfolio Package $550
NAB Private Tailored Package $395

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Documentation Services

Mortgage Discharge Fee
Includes preparation of discharge, attending settlement and lodgement of documents where applicable		 $350
Production of documents
To permit registration by other parties		 $150
Company name search $40 per search (inclusive of Registrar's Fee)
Business name search $40 per search (inclusive of Registrar's Fee)

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Section 5 - Other Service Fees

Payable and debited when the transaction occurs or service is provided.

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International Payments

Outward

Drawn on banks with currency/AUD arrangement with NAB $30
Refund/Reissue (this charge covers the cost of placing a 'stop' where the original cheque has been lost/stolen) $301
Repurchase $201

1 Any overseas bank charges incurred will be charged to the customer.

International money transfer via NAB Internet Banking (in foreign currency) $102
International money transfer via NAB Internet Banking (in Australian dollars)
 $302
Banker assisted $30
Requested by email or fax - email and fax written instructions will only be acted on where Email/Fax Authority is held $35
Request for cancellation of international money transfer - any cancellation request will be subject to the agreement of the beneficiary, whether that beneficiary is the intended beneficiary or not $201

1 Any overseas bank charges incurred will be charged to the customer.

2 In most cases, NAB will pay overseas bank charges on your behalf. However, in some instances beyond NAB’s control, overseas banks will directly deduct these overseas bank charges from the money you send instead.

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Inward

Cheque proceeds advanced for immediate credit of funds (purchased) - cheques in foreign currency and payable overseas $25 per item
Cheque sent for collection, credit of funds upon clearance - cheques in foreign currency or in Australian dollars payable overseas $401 per item
Dishonour of overseas cheques $302

1 Any overseas bank charges incurred will be charged to the customer.

2 Where overseas bank charges more than one fee, all overseas fees are to be paid. Where multiple dishonours are received and all items are processed at the same time, only one NAB charge is to be levied.

Overseas parties that direct a payment to NAB may charge NAB a commission in respect of these transfers, which are included in our fee. Our fee also depends on the currency of the transfer. This fee is usually deducted from the amount paid. In some cases, the sending party may instruct NAB to charge our fee to them. Where NAB does this, NAB will not charge the payment beneficiary and may charge the sending bank a higher amount than set out below.
Transfers to NAB in Australian or overseas currency
Deposited to NAB account Up to $15
Deposited to non-NAB account (NAB acting as intermediary) Up to $30
Transfer of overseas currency received by NAB and transferred to another bank unconverted Up to $35

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Other

General enquiries or investigations, at a customer request, that require messaging to/from an overseas or correspondent bank $251

1 Any overseas bank charges incurred will be charged to the customer.

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NAB Foreign Currency Account

Intra account transfers $30 Banker assisted
Deposit / Withdrawal of overseas currency notes 2% of deposit/withdrawal amount (minimum $20)
Foreign currency holding fee

A fee may be charged on large balances in currencies where market conditions and interest rates are such that the bank makes a loss on the currency.

Find the relevant fee and threshold amounts over which the fee is charged.

The threshold amounts and currencies may change as market conditions change.

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Safe Custody Services

Paid annually in advance, due date 31 May $55 p.a. per packet (GST inclusive)
Paid annually in advance, due date 31 May
 $100 p.a. (GST inclusive)
Up to 8,000 cubic centimetres in capacity $100 p.a. (GST inclusive)
Over 8,000 cubic centimetres in capacity $100 p.a. (GST inclusive)
For each additional 8,000 cubic centimetres or part thereof Plus $100 p.a. (GST inclusive)
Paid in advance, on lodgement per item for a maximum period of 3 months.
For small secure package, box or envelope.
 $30 (GST inclusive)
Available in Adelaide, Brisbane, Melbourne, Perth and Sydney. Fees for services vary depending on where the service is provided. Details of applicable fees are available upon request at the Safe Deposit Centres or phone us on 13 22 65.

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Other Banking Services

Issuing fee

 Available on application
Service fee/half-yearly fee Available on application
Foreign currency bank guarantee fees Available on application
  • Bank confirmation audit requests
  • Bill holdings
  • Comprehensive certificates supplied for audit
  • Deeds and documents held
  • Goods shipped
 Each certificate at an hourly rate of
$90 per hour (minimum
$70 per certificate)
Note: Charge will apply whether documents are held as security or otherwise, and for confirmation of previous certificates.

1 This fee does not apply to any credit contract with NAB to which the National Credit Code applies.

  Customer Non-Customer
Transfers to other bank $5 $5
Plus cash handling fee $0 1.50% (minimum $1)
Fee $20 per advice. Free for accounts without cheque access.
Fees incurred with external lawyers may be at your cost.
Charge rate for services not otherwise provided for in this guide. $90 per hour (minimum $70)

1 This fee does not apply to any credit contract with NAB to which the National Credit Code applies.

Fee $35
Note: Where Real Time Gross Settlement instruction is received via letter, email or fax, funds transfer fee - email or fax request will also apply (see Section 5).

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Section 6 - Government Taxes

Goods and Services Tax (GST)

The 'GST Clause' below applies to any fees and charges in this guide that are subject to GST but are not expressed to be 'GST inclusive'. NAB reserves the right to apply the 'GST Clause' to all fees in this guide if there is a change to the GST rate or to whether or how GST applies to a service identified in this guide.

GST Clause

If NAB is liable to pay GST or any similar tax on a supply made in connection with a service referred to in this guide, then the Customer agrees to promptly on demand pay NAB an additional amount equal to the consideration payable for the supply, multiplied by the prevailing GST rate.

Definition of GST

'GST' a Goods and Services Tax or any similar tax imposed in Australia

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General Advice Warning

The products covered by this fees guide are issued by National Australia Bank Limited (NAB).

Any advice in this guide has been prepared without taking into account your objectives, financial situation and needs. Before acting on any such advice, you should consider whether it is appropriate for your circumstances.

You should also consider the Product Disclosure Statement or other disclosure document, available from NAB, before making any decisions regarding the products covered in this guide.

For more information call 13 22 65, 7 days a week, visit us at nab.com.au or ask at your local branch.

Hearing impaired customers with telephone typewriters can contact us on 13 36 77

©2019 National Australia Bank Limited ABN 12 004 044 937 AFSL and Australian Credit Licence 230686 00095A0919

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