Contents
A Guide to Fees and Charges - Personal Banking Fees
What's in this guide?
This guide covers the fees and charges that may apply to your personal products and services other than those specifically for lending (such as personal loans, credit cards, home loans and lines of credit).
This guide applies to NAB branded products and services unless we've specifically advised otherwise. You can use this guide to identify which fees may apply to you and ways you may reduce or avoid these fees.
Fees and charges for our personal lending products can be found at:
In this guide you’ll find:
Section 1 the fee structure for our NAB transaction and savings accounts and the fees applicable to our NAB Visa Debit Cards
Section 2 the fee structure for account related service fees
Section 3 the fee for our NAB Personal Overdraft
Sections 4-5 the remaining fees for our standard banking services such as international payments, as well as government taxes and charges, which could apply to your account. We pass on government taxes and charges to customers at the time they’re payable. These taxes and charges may change at any time.
There’s a separate fees and charges guide for business banking products.
How this guide fits with other documents
This guide forms part of the terms and conditions for these products or services, along with the other documents below:
| Product or service | Documents |
|---|---|
| NAB Personal Transaction and Savings Accounts |
|
| NAB Internet Banking and NAB Telephone Banking | NAB Internet Banking and Telephone Banking Terms and Conditions |
| NAB Electronic Banking (card based) | NAB Electronic Banking (card based) Terms and Conditions |
| NAB Cash Manager |
|
If you haven't already received a copy of each of these documents for your product or service, please let us know.
Any questions?
Visit your nearest NAB branch, call us from the NAB app or phone us on 13 22 65, 7 days a week.
NAB Transaction Accounts |
Monthly Account Service Fee |
|---|---|
NAB Classic Banking account |
No fee |
NAB Retirement Account |
No fee |
NAB Savings Accounts |
Monthly Account Service Fee |
|---|---|
NAB iSaver |
No fee |
NAB Reward Saver |
No fee |
NAB Cash Manager |
No fee |
NAB Visa Debit card, NAB Platinum Visa Debit card, NAB Debit card or linked NAB Credit card2 |
|
|---|---|
ATM cash withdrawal1 |
$5 per withdrawal4 |
Balance enquiry1 |
$1 per enquiry4 |
International transactions
International transactions refer to using your card overseas, including overseas ATM cash withdrawals or using your account in Australia but the goods or service provider (commonly referred to as a ‘merchant’), financial institution or entity processing the transaction is located outside Australia.
International transactions are either:
- Single-currency international Transaction - where the transaction is made in Australian dollars (AUD)
- Multi-currency international Transaction - where the transaction is made in a currency other than Australian dollars (AUD)
| International Transaction Fee1,3,5 | Single currency transaction: 3.5% of the Australian dollar amount is charged when the international transaction is posted (completed) to your account. Multi-currency transaction: 3.5% of the Australian dollar amount is charged when the international transaction is posted (completed) to your account. |
|---|
Overseas operators may charge you a separate fee to use their ATMs.
1These fees will not apply to NAB Flexiplus Mortgage accounts or NAB Portfolio Facility/NAB Private Portfolio Facility sub accounts.
2For transactions with a NAB Credit card accessing a linked transaction account.
3Includes a Visa scheme fee charged to NAB and on charged to you. This fee is calculated on the converted AUD amount shown on your statement.
4Includes a Visa scheme fee charged to us which we pass on to you.
5The International Transaction Fee will not apply to purchase transactions with a NAB Platinum Visa Debit card.
Transaction verification
| Less than 1 year since transaction | $2.50 per item (minimum $10) |
|---|---|
| 1 year or more since transaction | $5 per item (minimum $20) |
Cheques
Bank cheques
| Issue fee | $12 per cheque |
|---|---|
| Replacement fee | $20 per cheque |
| Repurchase fee | $20 per cheque |
| Cashing of cheques | Customer | Non-Customer |
|---|---|---|
| NAB cheque | $0 | $51 |
| Non-bank financial institution cheque cashed by member | $3 | $3 |
1 Fee isn't charged if cheque is cashed at home branch.
Deposit books
| Multicopy or agency credit | $5 per item |
|---|
Section 3 – Overdrafts
Overdraft Facilities
NAB Personal Overdraft Line Fee (formerly Overdraft Line Fee)
Fee is based on approved overdraft limit and is debited to your account on the first business day of March and the first business day of September.
Up to $5,000 |
$35 each whole six month period |
|---|---|
$5,001 - $10,000 |
$70 each whole six month period |
$10,001 - $20,000 |
$80 each whole six month period |
$20,001 - $30,000 |
$140 each whole six month period |
$30,001 - $40,000 |
$190 each whole six month period |
$40,001 - $60,000 |
$290 each whole six month period |
$60,001 - $80,000 |
$400 each whole six month period |
$80,001 - $125,000 |
$500 each whole six month period |
Over $125,000 |
0.40% (minimum $500) each whole six month period |
Section 4 – Other service fees
These fees are payable and debited when the transaction occurs or the service is provided.
International Payments
Outward
International cheques/drafts – issued
Refund and Repurchase |
$201 |
|---|
1Any overseas bank charges incurred will be charged to you.
International money transfers - sent
International money transfer via NAB Internet Banking (in foreign currency) |
$02 |
|---|---|
International money transfer via NAB Internet Banking (in Australian dollars) |
$302 |
Banker assisted |
$30 |
Requested by email or fax - email and fax written instructions will only be acted on where Email/Fax Authority is held |
$35 |
Request for cancellation of international money transfer - any cancellation request will be subject to the agreement of the beneficiary, whether that beneficiary is the intended beneficiary or not |
$201 |
1Any overseas bank charges incurred will be charged to you.
2In most cases, we’ll will pay overseas bank charges on your behalf. However, in some instances beyond our control, overseas banks will directly deduct these overseas bank charges from the money you send.
Inward
International cheques/drafts - received
Dishonour of overseas cheques |
$301 |
|---|
1Any overseas bank charges incurred will be charged to you.
International transfers - received
Overseas parties that direct a payment to NAB may charge us a commission for these transfers, which are included in our fee. Our fee also depends on the currency of the transfer. This fee is usually deducted from the amount paid. In some cases, the sending party may instruct us to charge our fee to them. Where we do this, we won’t charge the payment beneficiary and may charge the sending bank a higher amount than set out below.
Transfers to NAB in Australian or overseas currency
Deposited to NAB account |
Up to $15 |
|---|---|
Deposited to non-NAB account (NAB acting as intermediary) |
Up to $30 |
Transfer of overseas currency received by NAB and transferred to another bank unconverted, or transfers of Australian currency received by NAB and transferred to an offshore bank |
Up to $35 |
Other
Enquiries regarding payment (international cheques/drafts and international money transfers)
We don’t charge a fee for general enquiries or investigations, at your request, that require messaging to/from an overseas or correspondent bank. However, any overseas bank charges incurred will be charged to you.
NAB Foreign Currency Account
Foreign currency account fees
Intra account transfers |
$30 Banker assisted |
|---|---|
Foreign currency holding fee |
A fee may be charged on large balances in currencies where the account balance is more than the threshold amount set by NAB. The relevant fee and threshold amounts over which the fee is charged can be found at our website. The threshold amounts and currencies may change as market conditions change. |
Other Banking Services
Bank Guarantee (also known as Guarantee by Bank)
Issuing fee |
Available on application |
|---|---|
Service fee/half-yearly fee |
Available on application |
Foreign currency bank guarantee fees |
Available on application |
Certificates1
Certificate types |
Fee |
|---|---|
|
Each certificate at an hourly rate of $90 per hour (minimum $70 per certificate) |
Note: Charge will apply whether documents are held as security or otherwise, and for confirmation of previous certificates.
1This fee doesn’t apply to any credit contract with us to which the National Credit Code applies.
Credit transfers
|
Customer |
Non-customer |
Transfers to other bank |
$5 |
$5 |
|---|---|---|
Plus cash handling fee |
$0 |
1.50% on total cash amount (minimum $1) |
Encashment/Negotiation advices
Fee |
$20 per advice. Free for accounts without cheque access. |
|---|
Legal fees
Fees incurred with external lawyers may be at your cost.
Miscellaneous services1
Charge rate for services not otherwise provided for in this guide. |
$90 per hour (minimum $70) |
|---|
1This fee does not apply to any credit contract with us to which the National Credit Code applies.
Real Time Gross Settlement (RTGS) – Domestic Telegraphic Transfer
Fee |
$35 |
|---|
Section 5 – Government Taxes
Goods and Services Tax (GST)
The ‘GST Clause’ below applies to any fees and charges in this guide that are subject to GST.
GST Clause
If we’re required to pay GST or any similar tax on a supply made in connection with a service described in this guide, then you agree to pay us an additional amount equal to the fee or charge (for the supply), multiplied by the GST rate.
Definition of GST
'GST' a Goods and Services Tax or any similar tax imposed in Australia.
General advice warning
The products covered by this fees guide are issued by National Australia Bank Limited (NAB).
Any advice in this guide has been prepared without taking into account your objectives, financial situation and needs. Before acting on any such advice, you should consider whether it is appropriate for your circumstances.
You should also consider the Product Disclosure Statement or other disclosure document, available from us, before making any decisions regarding the products covered in this guide.
For more information visit nab.com.au or call us on 13 22 65, 7am to 9pm AEST Monday to Friday, 8am to 6pm AEST Saturday to Sunday, or ask at your local branch.
Help for people with hearing or speech communication difficulties. Contact us on13 22 65 through the National Relay Service.
©2024 National Australia Bank Limited ABN 12 004 044 937 AFSL and Australian Credit Licence 230686 00095A0724
Get in touch
Customer Support Tool
Solve problems quickly online with our easy-to-follow guides. Simply select a topic and we’ll direct you to the information you need.
Contact us
Explore our personal banking contact information and get support with a wide range of products, services and topics.
Visit a NAB branch
Visit us in person at your nearest NAB branch or business banking centre.
Important information
Apologies but the Important Information section you are trying to view is not displaying properly at the moment. Please refresh the page or try again later.