NAB has a proud track record in making banking fairer for all Australians. Our approach to fees and charges is based on the following guiding principles:

  • Value - fair fees and charges that deliver competitive value to our customers.
  • Choice and Access - products and services that provide flexibility and choice in how and when customers bank with us.
  • Simplicity and Transparency - simpler and fewer fees that are well understood by our customers and bankers.

Personal banking fees

Effective 17 June 2019

Personal Banking Fees and Charges Guide (PDF, 484KB)

Contents

Section 1

Section 2

Section 3

Section 4

Section 5

Section 6

A guide to fees and charges - personal banking fees

What's in this guide?

This guide covers the fees that may apply for a range of our personal accounts and services. It only applies to NAB branded products and services unless we have specifically advised you otherwise. You can use this guide to identify which fees may apply to you and ways you may reduce or avoid these fees.

Section 1 details the fee structure for NAB Transaction and Savings accounts and NAB Visa Debit card.

Section 2 details the fee structure for service fees.

Sections 3-6 cover the remaining fees which could apply to your account including fees relating to loans and lending, and government taxes and charges. We pass on government charges and taxes to customers at the time they are payable. These taxes may change at any time.

There is a separate fees and charges guide for business banking products.

How this guide fits with other documents

This document forms part of the terms and conditions for these products, along with the other documents detailed below:

Product Documents that make up the Terms and Conditions for this product, along with this document
NAB Personal Transaction and Savings Products
  • NAB Personal transaction and savings products terms and conditions
  • Indicator Rates – Deposit Products
NAB Internet Banking
  • NAB Internet Banking terms and conditions
NAB Telephone Banking
  • NAB Telephone Banking terms and conditions
NAB Electronic Banking (card based)
  • NAB Electronic Banking (card based) terms and conditions
NAB Cash Manager
  • NAB Cash Manager Terms and Conditions
  • Indicator Rates – Deposit Products

If you haven't already received a copy of each of these items for your product, please let us know.

Any questions?

If you have any questions simply visit your nearest NAB branch or phone us on 13 22 65 7 days a week.

Back to Top

Section 1

Transaction and Savings Accounts - Fee Summary Table

Package Benefits

NAB Portfolio Facility/NAB Private Portfolio Facility: A Portfolio/Private Portfolio Facility and linked sub accounts are exempt from service and transaction fees.

Non-NAB ATM: Fees may apply to transactions at ATMs operated by other ATM networks.

Back to Top

NAB Visa Debit Card Fees

NAB Visa Debit Card and NAB Platinum Visa Debit Card Fees NAB Classic Banking and NAB Retirement Account
NAB Visa Debit card - first two cards $0 p.a. per card1
NAB Visa Debit card - per additional card $10 p.a. per card1
NAB Platinum Visa Debit card - per card $10 per month per card2

NAB Visa Debit card and NAB Platinum Visa Debit card - other fees

Lost/Stolen Card Replacement Fee $0
Request to change card colour $20 per request (applicable to NAB Visa Debit card only)
NAB PayTag One-off purchase fee of $3.99 per NAB PayTag
  1. The first annual fee will be charged when you request a NAB Visa Debit card and then annually in the same month thereafter.
  2. The first monthly fee will be charged when you request a NAB Platinum Visa Debit card and then each subsequent month thereafter.

Back to Top

Section 2 -

Service Fees

Account Related Services

Overseas Access NAB Debit card or Linked NAB Credit Card2 NAB Visa Debit Card or NAB Platinum Visa Debit card
ATM cash withdrawal1 $5 per withdrawal4 $5 per withdrawal4
Balance enquiry1 $1 per enquiry4 $1 per enquiry4
Foreign currency transaction fee1 3% of Australian dollar transaction amount for cash withdrawals made in currencies other than Australian dollars (itemised separately on your statement3). 3% of Australian dollar transaction amount for cash withdrawals or purchases made in currencies other than Australian dollars (itemised separately on your statement3, 5).

Overseas operators may charge you to use their ATMs

  1. These fees will not apply to NAB Flexiplus Mortgage accounts or NAB Portfolio Facility/NAB Private Portfolio Facility sub accounts.
  2. For transactions accessing linked transaction or savings accounts.
  3. Includes a Visa scheme fee charged to NAB and on charged to you. This fee is a percentage of the converted AUD amount shown on your statement.
  4. Includes a Visa scheme fee charged to NAB and on charged to you
  5. This fee will not apply to purchases made using NAB Platinum Visa Debit cards

Back to Top

Account Statement

Original statement $0
Additional original statement1
Original statement sent by fax
- first page
- each additional page		 $4 per statement

$4
$2
Repeat statement1 (reprint if lost, etc.)
Repeat statement by fax
- first page, an extra
- each additional page, an extra		 $7 per statement

$4
$2
Note: Accessing Smart Statements online $0
Detail on specific entries $2 per entry (min $4)
List of transactions since last statement/list of last 8 transactions No fee
Statement cover $2
  1. Fee does not apply to statements for home loans (including NAB FlexiPlus Mortgage and NAB Portfolio Facility/NAB Private Portfolio Facility).

Back to Top

Transaction verification

Less than 1 year since transaction $2.50 per item (min $10)
1 year or more since transaction $5.00 per item (min $20)

Back to Top

NAB Alerts

Account balance alert Nil
Credit card payment reminder Nil
Funds transfer alert Nil

Back to Top

Periodical payments

Charge per establishment and per payment1 Nil
Periodical Payment not made due to lack of funds Nil
  1. Periodical payments are not available for Personal Project Loans.

Back to Top

Stop payment request

Cheques1 $15 per notice
Other
No cheque no. required (e.g. periodical payment) $5 per notice
  1. Cheques reported stolen are exempt from this fee if a copy of the police report is provided.

Back to Top

CHEQUES

Bank cheques

  Customer
Issue fee - per cheque2 $121
Replacement fee - per cheque $25
Repurchase fee - per cheque $20
  1. This fee will be waived for customers withdrawing $1,000 or more from their NAB Reward Saver Account.
  2. Fee does not apply where funds for the Bank cheque are drawn from a personal loan or home loan (including NAB FlexiPlus Mortgage and NAB Portfolio Facility/NAB Private Portfolio Facility).

Cashing of cheques

  Customer Non-Customer
NAB cheque $0 $51
Other bank cheque $6 N/A
Non-bank financial institution cheque cashed by member $3 $3
  1. Fee is not charged if cheque is cashed at home branch.

Back to Top

Deposit Books

Deposit books (multicopy and Agency credit) $5

Back to Top

Special clearance of cheques

Per item $15
Bank officer to present item $70 per hr (min $35) + costs


Back to Top

Section 3 -

Credit Card Accounts

Accounts opened prior to 1 December 2000 will be charged an annual fee in January each year. Accounts opened from 1 December 2000 will be charged the first annual fee when you accept the credit card agreement and then annually in the same month thereafter.

Credit Card Annual Fees

NAB Rewards Signature Card $295.00 p.a.
NAB Rewards Platinum Card $195.00 p.a.
NAB Rewards Classic Card  $95.00 p.a.
NAB Low Fee Platinum Card  $90.00 p.a.
NAB Low Fee Card  $30.00 p.a.
NAB Low Rate Platinum Card $100.00 p.a.
NAB Low Rate Card $59.00 p.a.
NAB Qantas Rewards Signature Card
 $395.00 p.a. 
NAB Qantas Rewards Premium Card $250.00 p.a.
NAB Qantas Rewards Card $95.00 p.a.
NAB Velocity Rewards Premium Card1 $150.00 p.a.
NAB Velocity Rewards Card1 $95.00 p.a.
NAB flybuys Rewards Card1 $95.00 p.a.
NAB Visa Mini1 $40.00 p.a.
NAB Qantas Plus Card1 $145.50 p.a.
NAB Low Rate Platinum Card1 $59.00 p.a.
NAB Premium Card1 $90.00 p.a.

1. Product not for sale.

The annual fee is waived for cards included in a NAB Tailored Home Loan Package1, NAB Choice Package, Private Tailored Package, NAB Introductory Rate Home Loan1, Homeowner’s Package1, Portfolio Package and Private Portfolio Package for the life of the Package.

When a package is cancelled/terminated, the annual card fee will be debited after the Package ends and then annually in the same month thereafter.

The following Cards included in NAB Shareholder’s Benefit will have the credit card annual fee waived: NAB Rewards Classic Card, NAB Rewards Platinum Card, NAB Low Fee Card, NAB Low Fee Platinum Card, NAB Qantas Rewards Card, NAB Qantas Rewards Premium Card. NAB Velocity Rewards Premium Card and NAB flybuys Rewards Card.

1. Not for sale.

Back to Top

Credit Cards - Other Fees

The following fee applies to all credit card accounts, unless otherwise indicated.

The following fee will be debited on provision of service.

Repeat Statement Fee $7 per statement                                                                                                                                                                              

NAB Visa One Fee-Free is exempt from Repeat Statement Fee.

Back to Top

NAB International Transaction Fee

The following NAB International Transaction Fees apply to all credit card accounts, except NAB Visa One Fee-Free.

International transactions are transactions where the merchant, financial institution, or entity processing the transaction is located outside Australia. These transactions are either:

Single-currency international transaction: where the transaction is made in Australian dollars (AUD).

Multi-currency international transaction: where the transaction is made in a currency other than Australian dollars (AUD).

Card Scheme Transaction Type NAB International Transaction Fee1
Visa   Single-currency 3%
Multi-currency   3%
  1. The NAB International Transaction Fee includes a fee charged by the Card Scheme to NAB (and on charged by NAB to you), calculated on the converted AUD amount shown on your statement.

Back to Top

Cash Advance Fees

The following cash advance fees apply to all credit card accounts, except NAB Visa One Fee-Free.

For Cash Advances you will be charged a percentage of the Cash Advance (in Australian dollars) or the minimum fee, whichever is the greater.

For Cash Advance transactions via NAB Internet Banking, if after NAB posts the Cash Advance transaction and any other purchases or payments for that processing day, the balance of the account is in credit, the cash advance fee will not be charged. The minimum cash advance fee will apply to any other transactions including ATM withdrawals and gambling transactions when your account is in credit balance.

Note: NAB posts purchases and cash advances in that order to your account before posting payments and refunds.

Channel

  Cash Advance amount Minimum fee
All channels 2% $2.50

Note: In the case of cash advances made in currencies other than Australian dollars, the cash advance amount used to calculate the cash advance fee is the Australian dollar amount posted to your NAB Credit Card account.

You may be charged by the ATM owner where you make a cash advance using an ATM in Australia that doesn’t belong to NAB.

Back to Top

Late Payment Fee

Debited monthly (if applicable)

Late Payment Fee1 $15 (Debited on or after the day when an amount that is due for payment is not paid
on or before its due date if, at the time the fee is debited, the balance of the account is $50 or more.)
  1. NAB Visa One Fee-Free is exempt from the Late Payment Fee.

Back to Top

SECTION 4 -

Loans, Overdrafts and other lending facilities

Back to Top

Loans

We will advise you in writing of any agreed borrowing facility which will cover the interest rate, how and when it is charged, and what fees are payable. Fees typically include an Application Fee and a Loan Service Fee.

Changes to interest rates are advised by press advertisements and appear on your loan account statement. Details of current rates can be obtained from your branch.

Application fees are non refundable upon acceptance of loan or lending facility. If the facility is declined by NAB or not accepted by you, the application fee will be refunded.

Back to Top

Personal Loans

  Application Fee Loan Service Fee Default Fee
Fixed and Variable Rate Personal Loans $150 $10 per month for unsecured tiered; otherwise free $35, to be paid to us each time we issue to you a notification for failing to pay or repay any amount you have to pay us
Tertiary Student Package Deferred Repayment Loan (product no longer for sale) N/A N/A $35, to be paid to us each time we issue to you a notification for failing to pay or repay any amount you have to pay us
Application Fee Loan Service Fee Default Fee
Fixed and Variable Rate Personal Loans $150 $10 per month for unsecured tiered; otherwise free $35, to be paid to us each time we issue to you a notification for failing to pay or repay any amount you have to pay us
Tertiary Student Package Deferred Repayment Loan (product no longer for sale) N/A N/A $35, to be paid to us each time we issue to you a notification for failing to pay or repay any amount you have to pay us
Application Fee Loan Service Fee Default Fee
Fixed and Variable Rate Personal Loans $150 $10 per month for unsecured tiered; otherwise free $35, to be paid to us each time we issue to you a notification for failing to pay or repay any amount you have to pay us
Tertiary Student Package Deferred Repayment Loan (product no longer for sale) N/A N/A $35, to be paid to us each time we issue to you a notification for failing to pay or repay any amount you have to pay us

Back to Top

Personal Project Loans (product no longer for sale)

Monthly Service Fee

 $7 (first debited on the closing date of the last statement period during the access period,
and then monthly on the closing date of each statement period thereafter.)                                                                                             
Repeat Statement Fee (Debited on provision of service) $7 per statement
Late Payment Fee
 		 $5 (Debited on or after the day when an amount that is due for payment is not paid on or before its due date if, at the time the fee is debited, the balance of the account is $50 or more.)

Back to Top

Home Loans & Lines of Credit

The following fees and charges apply to:

  • NAB Home Loans (except Fixed Rate (Interest Only) Mortgage Loans)
  • NAB FlexiPlus Mortgage
  • NAB Portfolio Package
  • NAB Private Portfolio Package
Application Fee $600
Facility Fee
(for NAB FlexiPlus Mortgage)		 $250 p.a.
For loans included in a Package there is no Application Fee or Facility Fee. Application Fee includes up to 2 home loan applications, provided they are applied for at the same time and are over the same security.

Loan Service Fee

There are no Loan Service Fees for:

  • loans included in a Package
  • NAB FlexiPlus Mortgage
  • NAB Base Variable Rate Home Loan
 $8 per month

Rate Lock

Rate Lock allows customers applying for a fixed rate home loan to lock their fixed interest rate for up to 90 days.

 Fee available on request
External Valuation Fee    
Payable when we require our external valuers to conduct a valuation of the security property (e.g. properties over $2.5 million). Fee varies depending on our external valuer's quote and will be described in the contract.

Progressive Drawdown Fee
(applies to construction loans only)

 $60 per payment

Economic costs for fixed rate loans

Economic costs for fixed rate loans are NAB’s reasonable estimate of our loss (if any) from the prepayment of a fixed rate loan. Economic costs may be payable if you prepay more than $20,000 or close the loan during a fixed rate period or, end your fixed rate period early.

The following fees and charges apply to:

• NAB Fixed Rate (Interest Only) Mortgages (product withdrawn from sale effective 23/05/2014)

Application Fee - New customer

$600

Application Fee - Existing customer (new loan)

$300

The application fee includes multiple home loan applications, provided they are applied for at the same time and are over the same security. The new customer fee applies where the customer does not currently have a NAB Fixed Rate (Interest Only) Mortgage Loan.

Loan Service Fee  
There are no Loan Service Fees for the NAB Fixed Rate (Interest Only) Mortgage

$10 per month
Variation Fee  

The variation fee is payable each time you request us to increase your facility, change or discharge the security.

Note: A Legal Service Fee may also be payable where we are required to prepare additional loan and/or security documentation and/or attend settlement 

$300
Rate Lock Fee  

Rate Lock allows customers applying for a fixed rate home loan to lock their fixed interest rate for up to 90 days.

 

0.15% of the approved facility limit rounded to the nearest $10. Minimum $50.
Progressive Drawdown fee  
(only applies to construction loans) $60 Per drawing. Payable when you request a progressive drawdown of the facility limit after the first drawing.
External Valuation Fee  

Payable when we require our external valuers to conduct a valuation of the security property (eg. properties over $2.5 million). Fee varies depending on our external valuer’s quote and will be described in the contract.
Legal Service Fee  

Payable for:

  • preparing loan and/or security documentation; and/or
  • attending settlement*

*NOTE: Legal Service Fee is debited at settlement and does not include legal fees for work performed by the Bank’s internal legal department which are set out in the brochure titled ‘Legal Fees & Charges for NAB Legal’

$250
Economic costs for fixed rate loans
Economic costs for fixed rate loans are NAB’s reasonable estimate of our loss (if any) from the prepayment of a fixed rate loan. Economic costs may be payable if you prepay more than $20,000 or close the loan during a fixed rate period or, end your fixed rate period early.

Back to Top


Packages

Packages Annual Package Fee
NAB Choice Package $395
NAB Portfolio Package $550
NAB Private Portfolio Package $750
NAB Private Tailored Package $750

Back to Top

Documentation Services

Document preparation & production

Mortgage Discharge Fee
Includes preparation of discharge, attending settlement and lodgement of documents where applicable		 $350
Production of documents
To permit registration by other parties		 $150

Back to Top

Search Fee (Titles Office)

Where carried out by bank staff $40 + Registrar's Fee
Where conducted by search firm $35 + costs

Back to Top

Company/Business name searches

Company search $40 per search (inclusive of Registrar's Fee)
Business name search $40 per search (inclusive of Registrar's Fee)

Charges where Uncertificated Shares Provided as Security Under CHESS (Clearing House Electronic Sub-Register System). All fees are GST inclusive

Establishment of Sponsorship and Holder Identification Number (HIN), upon lodgement of a single line of shares into the Mortgagor's HIN

Securities valued1 at up to $500,000 $120
Securities valued above $500,000 $120 for the first $500,000 plus $33 for every $100,000 (or part thereof) above $500,000
Additional lines of security lodged at establishment $44 irrespective of value
Statement of holdings $33
Statement of transactions $33
TFN lodgement2 $44
Takeover acceptance3 $44
All other transactions not otherwise mentioned above or exempted4 $120
  1. Security valuation is the last price quoted at the close of trading on the day before the instruction to establish the holding being issued to the Sponsor, multiplied by the number of shares held.
  2. Must be lodged with the Sponsor no later than two (2) business days prior to the 'ex' date for any distribution of income or capital from the company.
  3. Must be notified to the Sponsor no later than two (2) business days prior to the closing date of the takeover offer.
  4. Includes the addition or removal of shares to the Mortgagor's HIN, but excludes the initial receipt of one or more lines of shares at the establishment of the facility and any holding altered by a corporate action, i.e. bonus, rights and Dividend Reinvestment Plan issues.

Back to Top

Legal Fees

Legal fees for work performed by the Bank's internal legal department. Please refer to the brochure titled 'Legal Fees and Charges for NAB Legal', available on request, for a comprehensive list of legal fees and charges applicable to lending transactions and enforcement matters where legal work is performed by NAB's internal legal department.

Back to Top

Overdraft Facilities

The following fees and charges apply to:

  • Consumer Overdrafts
  • Personal Investment Overdrafts
NAB Overdraft Application Fee
Up to $40,000 $0
$40,001 - $60,000 $600
$60,001 - $80,000 $725
$80,001 - $125,000 $1,000
$125,001 - $150,000 $1,250
$150,001 - $250,000 $1,800
Over $250,000 1%

Back to Top

Overdraft Line Fee (formerly Overdraft Service Fee)

Fee is based on approved overdraft limit and is debited to account on the first business day of March and the first business day of September.

Up to $5,000 $35 each whole six month period
$5,001 - $10,000 $70 each whole six month period
$10,001 - $20,000 $80 each whole six month period
$20,001 - $30,000 $140 each whole six month period
$30,001 - $40,000 $190 each whole six month period
$40,001 - $60,000 $290 each whole six month period
$60,001 - $80,000 $400 each whole six month period
$80,001 - $125,000 $500 each whole six month period
Over $125,000 0.40% (min $500) each whole six month period

SECTION 5 -
OTHER SERVICE FEES

Payable and debited when the transaction occurs or service is provided.

Back to Top

INTERNATIONAL PAYMENTS

Outward

International cheques/drafted - issued  
Drawn on banks with currency/AUD arrangement with NAB $30
Refund/Reissue (this charge covers the cost of placing a 'stop' where the original cheque has been lost/stolen) $301
Repurchase $201

Back to Top

International money transfers - sent

International money transfer via NAB Internet Banking (in foreign currency) $102
International money transfer via NAB Internet Banking (in Australian dollars)
 $302
Banker assisted $30
Requested by email or fax - email and fax written instructions will only be acted on where Email/Fax Authority is held $35
Request for cancellation of international money transfer - any cancellation request will be subject to the agreement of the beneficiary, whether that beneficiary is the intended beneficiary or not $201

Back to Top

1. Any overseas bank charges incurred will be charged to the customer.

2. In most cases, NAB will pay overseas bank charges on your behalf. However, in some instances beyond NAB’s control, overseas banks will directly deduct these overseas bank charges from the money you send instead.

Back to Top

Inward

International cheques/drafts - received  
Cheque proceeds advanced for immediate credit of funds (purchased) - Cheques in foreign currency and payable overseas $25 per item
Cheque sent for collection, credit of funds upon clearance - Cheques in foreign currency, or in Australian dollars payable overseas $40 per item
Dishonour of overseas cheques1 $30

1. Where overseas bank charges more than one fee, all overseas fees are to be paid. Where multiple dishonours are received and all items are processed at the same time, only one NAB charge is to be levied.

Back to Top

International transfers - received

Overseas parties that direct a payment to NAB may charge a commission in respect of these transfers, which are included in our fee. Our fee also depends on the currency of the transfer. This fee is usually deducted from the amount paid. In some cases, the sending party may instruct NAB to charge our fee to them. Where NAB does this, NAB will not charge the payment beneficiary and may charge the sending bank a higher amount than set out below.

Transfers to NAB in Australian or overseas currency:
Deposited to NAB account Up to $15
Deposited to non- NAB account (NAB acting as intermediary) Up to $30
Transfer of overseas currency received by NAB and transferred to another bank unconverted Up to $35

Back to Top

Other

Enquiries regarding payment (international cheques/drafts and international money transfers)
General enquiries or investigations, at a customer request, that require messaging to/from an overseas or correspondent bank $251

1. Any overseas bank charges incurred will be charged to the customer.

Back to Top

Travel money

Foreign currency cash (issued or cashed)

 $10 per transaction

Travellers Cheques (cashed)

 

NAB Group Issued

Non-NAB

Australian and foreign currency

Free

$5

Foreign Currency Accounts

Forign currency account fees - 
Intra account transfers

$30 Banker assisted

$20 NAB Connect - for payments without currency conversion

$10 NAB Connect - for payments with currency conversion
Deposit / withdrawl of overseas currency notes 2.2% of deposit/ withdrawl amount (minimum $30)
Foreign currency holding fee

A fee may be charged on large balances in currencies where market conditions and interest rates are such that the bank makes a loss on the currency.

The relevant fee and threshold amounts over which the fee is charged can be found on NAB’s website: https://www.nab.com.au/business/accounts/specialised-accounts/nab-foreign-currency-account.

The threshold amounts and currencies may change as market conditions change.

Back to Top

Safe Custody Services

Custody Charges

Customer sealed packet  
Paid annually in advance, due date 31 May. $55 p.a. per packet (GST inclusive)
Customer supplied locked box
Paid annually in advance, due date 31 May
 $71 p.a. minimum fee (GST inclusive)
Up to 8,000 cubic centimetres in capacity $71 p.a. minimum fee (GST inclsuive)
Over 8,000 cubic centimeters in capacity $82 p.a. minimum fee (GST inclusive)
For each additional 8,000 cubic centimetres or part thereof Plus $84 p.a. minimum fee (GST inclusive)
Double custody item
Paid in advance, on lodgement per item for a maximum period of 3 months.
For small secure package, box or envelope.
 $30.00 (GST inclusive)
Safe Deposit Centre Facilities, including safe deposit boxes/lockers
Available in Adelaide, Brisbane, Melbourne, Perth and Sydney. Fees for services vary depending on where the service is provided. Details of applicable fees are available upon request at the Safe Deposit Centres or phone us on 13 22 65.

Other Banking Services

Bank certificates

Account balances or interest accrued $15 per certificate
Certificates covering1
Bank confirmation - audit requests
Bill holdings
Comprehensive certificates supplied for audit
Deeds and documents held
Goods shipped
Note: Charge will apply whether documents are held as security or otherwise, and to confirmation of previous certificates.		 Each certificate at an hourly rate of
$90 per hour (minimum
$70 per certificate)
 

1. This fee does not apply to any credit contract with NAB to which the National Credit Code applies.

Back to Top

Garnishee fee

Garnishee fee

$10
Ongoing Garnishee fee

$5

Transaction Charges

Transactional legal fees will apply where, as a condition of NAB providing a loan, taking a security, consenting to an amendment to a loan or security or providing banking accommodation, legal work is required to be done by NAB's internal legal department. The legal fee will be disclosed to you by your banker before any legal work is commenced.

Back to Top

Credit transfers

  Customer Non-Customer
Transfers to another NAB branch $0 $0
Transfers to other bank $5 $15
(Plus cash handling fee) $0 1.50% (min. $1)

Back to Top

Funds transfer fee1 - email or fax Request

Incurred when the NAB processes written instructions received via letter, email or fax to manually transfer funds to another NAB account or an account with another financial institution. Email and fax written instructions will only be acted on where an Email/Fax Authority is held. $20 per transfer (not per letter, email or fax),
plus applicable transaction fees (see Real Time Gross Settlement in Section 5)
  1. This fee does not apply to instructions such as direct debits and cheques.

Back to Top

Encashment/Negotiation Advices

Encashment/Negotiation Advices $20 per advice. Free for accounts without cheque access

Back to Top

Bank Guarantee (also known as Guarantee by Bank)

Issuing fee Available on application
Service Fee (also known as half-yearly fee) Available on application
Foreign currency bank guarantee fees Available on application

Back to Top

Coin Swap Machine Exchange Fee

Where proceeds counted by coin swap machineare not deposited directly to a NAB account  10% of total value counted is charged                                                


Back to Top

Miscellaneous services1

Charge Rate for services not otherwise provided for in this guide. $90 per hour with a minimum fee of $70
  1. This fee does not apply to any credit contract with NAB to which the National Credit Code applies.

Back to Top

Real Time Gross Settlement (RTGS)

Fee $35
Note: Where Real Time Gross Settlement instruction is received via letter, email or fax, funds transfer fee - email or fax request will also apply (see Section 5)

Back to Top

Section 6

Government Taxes

A goods and services tax or any similar tax imposed in Australia.

Back to Top

Goods and Services Tax (GST)

The GST Clause applies to fees and charges that are not expressed as 'GST inclusive' in this brochure. However, in the event of a change to the GST rate, NAB reserves the right to apply the GST clause to all fees in this brochure.

GST Clause

If NAB is liable to pay goods and services tax or any similar tax (GST) on a supply made in connection with a service referred to in this brochure, then the Customer agrees to pay NAB (on demand) an additional amount equal to the consideration payable for the supply, multiplied by the prevailing GST rate.

General Advice Warning

Any advice in this document has been prepared without taking into account your objectives, financial situation or needs. Before acting on any advice in this document, National Australia Bank Limited (NAB) recommends that you consider whether it is appropriate for your circumstances.

We also recommend you consider the Product Disclosure Statement or other disclosure document, available from NAB, before making any decisions regarding any of the products in the contents. The above products are issued by National Australia Bank Limited.

For more information call 13 22 65 7 days a week.

visit us at nab.com.au or ask at your local branch

Hearing impaired customers with telephone typewriters can contact us on 13 36 77

©2019 National Australia Bank Limited ABN 12 004 044 937 AFSL and Australian Credit Licence 230686 00095A0319

We're ready to help you

Talk to an expert
Find a branch
Call 13 22 65

Mon-Fri 8am - 7pm (AEST/ADST)
Sat-Sun 9am - 6pm (AEST/ADST)