Information about your Advantedge Home Loan Migration - NAB

What’s happening?

On 11 June 2025, NAB announced its decision to close the Advantedge business.

Your Advantedge home loan will migrate onto NAB’s systems and become known as a NAB Tailored Home Loan on 17 October 2026.

Why this is happening?

With NAB, you will benefit from greater flexibility and additional features, including access to everyday banking accounts, broad functionality within the NAB app, and if your home loan has a variable rate, access to offset which can allow you to link the loan account to up to 10 eligible offset accounts. You’ll have access to additional features and improved digital tools once your loan becomes a NAB Tailored Home Loan.

Received your Welcome to NAB letter?

Your welcome letter explains what you need to know before your home loan moves to NAB. It includes important details to help you get ready, such as your new NAB loan account details and a home loan move checklist with actions you may wish to take before the move.

Following the RBA’s decision on 29 September 2026, variable rates for existing Advantedge home loans will increase by 0.25% p.a. from Saturday 17 October 2026, when these loans migrate to NAB. You will be able to view your interest rate and repayments through NAB Internet Banking and the NAB app from 19 October 2026.

What you need to do now

Read your Welcome to NAB letter

Check the key dates, your new NAB loan account details, and any actions that apply to you.

Set up NAB Internet Banking and the NAB app early

You can register for NAB Internet Banking and the NAB app now (if you haven’t already done so), so you’re ready when your home loan moved to NAB.

Review the home loan move checklist

Use your checklist to understand what to do before your home loan moved to NAB including account details for credits that go into your home loan.

Keep your contact details up to date

Check StarNet and or contact us to make sure your contact details are up to date, so we can stay in touch and send you important information about your accounts, services and home loan.

  • We encourage you to set up NAB Internet Banking and the NAB app as early as possible.

    If you're new to NAB, you will need to register for NAB Internet Banking and the NAB app using the NAB ID provided in the welcome letter, so you can view your home loan online.

    If you already bank with NAB, your home loan will be added to your existing NAB profile and will appear in NAB Internet Banking and the NAB app from 19 October 2026.

    If you're a guarantor, where applicable, your letter includes information relevant to your guarantee arrangements and the move of the home loan to NAB.

  • You may choose to open a NAB Classic Banking account to manage your home loan alongside your everyday banking.

    You will need an eligible NAB transaction account to access redraw and offset features on your NAB Tailored Home Loan.

    If you're new to NAB, opening an account before the move may help you get set up earlier and make the most of these features. Customers with an eligible NAB transaction account and linked Visa Debit card may be able to access NAB Goodies through the NAB app, including offers, cashback opportunities and other customer benefits.

    Learn more about NAB transaction accounts here

Need help getting started?

If you'd like to discuss your banking needs as part of your move to NAB, you can book an appointment with one of our bankers.

Our bankers can help you:

  • Understand your home loan after it moves to NAB
  • Set up NAB Internet Banking and the NAB app
  • Understand transaction account options
  • Set up an offset account, where eligible
  • Answer questions about your NAB banking relationship

If you have questions about your move, you can:

  • Contact your Mortgage Broker
  • Book an appointment with a banking expert
  • Visit your nearest NAB branch

What happens next?

If we have your mobile number, we'll send you an SMS before your home loan moves to NAB. We'll send another SMS once the move is complete.

After migration, your Advantedge loan account will close.

You'll still be able to access previous home loan statements in NAB Internet Banking and the NAB app. We'll also post your final Advantedge home loan statement after the move.

Important information about your Terms and Conditions

In early August, Advantage contacted you about updates to your loan Terms and Conditions.

What you need to know

No change today

There is no immediate change to how your home loan is managed or used. We will let you know soon if you need to take additional actions.

Loan details stay the same

Your current loan details, including repayments, interest rate and account details, remain the same.

Keep using your existing systems

Any existing access and systems can continue to be used as normal for now, including StarNet.

Ongoing Support

Advantedge will continue to support you until your loan migrates to NAB.

Understand your new NAB home loan

Here are some guides to help you learn more about the features of your NAB home loan.

Manage your new NAB home loan

You’ll use these tools once your loan migrates onto NAB’s systems - we’ll guide you when it’s time to set them up.

How to get support

  • We understand that circumstances can change. If you're experiencing financial difficulty, support is available.

  • Keeping your personal information safe is important. Your information is protected under NAB’s Privacy Policy. You can also find support about scams and online safety on our help pages.
  • The Banking Code of Practice applies to your Advantedge home loan and includes important safeguards for you. You can find a copy on the Australian Banking Association website or request one from NAB.
  • If you still have questions, you can visit the Advantedge website for helpful FAQs and support.

Important information