The benefits of online account statements and letters
It’s easy to download statements for up to the last seven years in NAB Internet Banking and the last two years in the NAB app. You can also view and download letters we send when you log into NAB Internet Banking.
Peace of mind
Getting bank account statements and important letters online means not having to worry about slow delivery of mail or mail getting lost or stolen.
Easy access
Banking online means access to up to seven years’ worth of account statements 24 hours a day, seven days a week.
Environment
Less paper and waste means less impact on the environment.
How to download online statements and letters
Make sure you’ve opted into online-only bank statements and letters for all your NAB accounts. Check your email address is correct so that we can notify you when a new statement or letter is available. If you can’t access statements for the last seven years in online banking, contact us for help.
Different types of bank statements
Account statements
An account statement is a summary of all the transactions on your account during a specific time period.
Proof of balance
A proof of balance statement shows your current account balance. You might need this when you apply for a home loan or for Centrelink payments.
Interest statements
An interest statement shows how much interest you’ve earned on your account. You might use this when lodging your tax return.
Closed statements
A closed account statement is the final statement of an account you’ve closed and no longer have access to.
Recent transactions
In online banking, you can download a PDF summary of your recent transactions. This isn’t a statement, just a report. of recent activity on your account
How we’ll contact you
When you choose to receive online statements, we’ll email you to let you know when a new statement is ready. It’s important that your email address is correct in online banking. Learn how to check and update your contact details.
Help with online banking
Learn how to complete simple banking tasks with your phone, tablet or computer.
Get in touch
Customer Support Tool
Solve problems quickly online with our easy-to-follow guides. Simply select a topic and we’ll direct you to the information you need.
Contact us
Explore our personal banking contact information and get support with a wide range of products, services and topics.
Visit a NAB branch
Visit us in person at your nearest NAB branch or business banking centre.
Terms and Conditions
Apologies but the Important Information section you are trying to view is not displaying properly at the moment. Please refresh the page or try again later.
NAB App - NAB recommends you consider the Internet Banking terms and conditions document before making any decisions regarding this product. This product is issued by National Australia Bank Limited. The NAB Mobile Banking app is compatible with Android and iOS, minimum platform requirements apply.
Apple, iPhone, iPad, Touch ID, Face ID and the Apple logo are trademarks of Apple Inc., registered in the U.S and other countries. App Store is a service mark of Apple Inc. Google Play and the Google Play Logo are registered trademarks of Google LLC.
iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Android is a trademark of Google LLC.
©2021 National Australia Bank Limited ABN 12 004 044 937, AFSL and Australian Credit Licence 230686.