At the heart of our approach to Corporate Responsibility is to make a positive and sustainable impact on the lives of our customers, people, shareholders, communities, and on the environment in which we operate.

A few

Recent Highlights

585,000+

People assisted with small loans in partnership with Good Shepherd Microfinance since 2005.

$54.4M

In community investment in 2018.

15,300+

Volunteer days contributed by our people in 2018.

$22.9B

In financing activities to address climate change and support the transition to a low-carbon economy.

39%

Female representation on Group subsidiary boards.

Customers

We're providing our customers with opportunities to get ahead and support them through financial hardship.

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Community

We’re making a difference through grants, volunteering, workplace giving and supporting Indigenous success to help build stronger communities.

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Our People

We’re continuing to create a healthy, flexible and welcoming workplace for all.

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Environment

We're caring for our planet by adopting a sustainable approach to managing our business and helping our customers to do so too.

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Shareholders

Our approach to Corporate Responsibility, stakeholder engagement, governance and reporting.

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Sustainability Report 2018

A detailed look into our performance over the past financial year.

Read the report (PDF, 3.2MB) View the numbers (PDF, 1.1MB)