We know we need to change and we’re finding ways to better understand our customers and better support them to achieve what matters most.

We're making it easier and faster for our customers to manage and control their money, when and where they need to.

We want our customers to feel confident through all of life's key moments, supporting them with products, services and personalised insights in the moments that matter.

Backing regional and rural Australia

We’re proud of our heritage in regional and rural Australia and are continuing to take action that puts customers first. That’s why we’ve made a commitment to keep open all our branches located in regional and rural communities, across Australia until at least January 2021, and will be opening customer connect centres in Toowoomba, Tamworth, Bendigo and Bunbury.

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See how we're finding ways to be a better bank

Right now farmers need support from their bank

We're removing default interest in drought declared areas.

People want help to get ahead with their home loan and finances

Through NAB Check In, we help by reaching out to customers with personalised insights.

Businesses want fast banks

With NAB QuickBiz, learn how you can apply for lending in 15 to 20 minutes.

People don't want to pay monthly account fees

We have everyday accounts with $0 monthly fees.

People want a bank that backs clean energy

See how we're a leader in clean energy financing.

People want to manage their money anytime, anywhere

See how you can control your money your way with the NAB App.

More than money

While money's important, it's not what matters most. It's the connections we share and the relationships we build. And that's why we do things a little differently.

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