Financial support is key to helping communities and families after a crisis. But we also believe that support and assistance beyond money can make a world of difference.

We're Proud To Support Habitat For Humanity

Learn about the organisation helping disadvantaged families rebuild with affordable housing.

Whether it’s natural disasters, prolonged drought, industries closing down or even terror activities, it's our responsibility to help where we can. That's why we support local communities at home and abroad through:

  • In-branch donations
  • Dedicated donation options in Internet Banking
  • Cash grants to impacted communities and aid organisations.

In addition, we have a dedicated financial hardship team. This team has a number of specific processes in place to help our customers get back on track after a crisis. Depending on the nature of the event, our team will ensure hardship specialists are on the ground to suspend loan repayments and fees when necessary. They can also provide access to support and counselling by making NAB’s Employee Assistance Program available to customers.

Find out more about natural disaster and crisis support at NAB.

Important information

The information contained in this article is intended to be of a general nature only. It has been prepared without taking into account any person’s objectives, financial situation or needs. Before acting on this information, NAB recommends that you consider whether it is appropriate for your circumstances. NAB recommends that you seek independent legal, financial, and taxation advice before acting on any information in this article.

Want to keep exploring?

More about environment and social action

Environmental health means economic health

Explore the key focuses of our Environmental Agenda.

Putting Australians in reach of safe finance

How we’re helping customers improve their financial resilience.

If disaster strikes, we'll help you pick up the pieces

Find out how NAB Disaster Relief offers support to help customers get back on their feet when natural disaster strikes.

Let's talk

We're ready to help you

Talk to an expert
Call us