Sam helps business customers to grow and achieve.
Name: Chris Di Giacomo
Your role: Home Loan Specialist, Mobile Banking
Region: Aitkenvale, Queensland
What’s your story?
I started out with the NAB as a bank teller ten years ago and have recently taken on the role of Mobile Lender for the Townsville region. There’s no better satisfaction for me than helping a customer realise their dream of owning their own home or purchasing an investment property.
How have you made a difference?
It is somewhat difficult to isolate any one particular action that creates a difference. For me, the real value in making a difference comes from consistently fulfilling small tasks well and with eagerness. The tasks that seem insignificant to us as bankers are those that make a real difference to our customers leaving them feeling acknowledged, valued and appreciated. Obtaining a home loan can be quite emotional for our clients and by instilling trust and confidence ensures a smooth and rewarding experience for everyone! Difference is driven through persistence. It is getting up each morning with an appetite to be virtuously successful not only for myself but for NAB as a whole.
What are you passionate about?
I’m passionate about finding lending solutions for my customers to assist them in achieving their home ownership goals. I’m passionate about real estate and enjoy spending time with family in my down time.