Meet Long

Name: Long Pham

Your role: Team Leader, Digital Settlements

Region: Docklands, Victoria

What’s your story?

I was born in Australia to refugee parents and grew up in south east Melbourne. As I was growing up, the one thing that was drilled into my siblings and I was to never forget where you came from, your background and your heritage. My family was just like any other, working hard to provide for their children and this has established the foundation and core values I have today.

How have you made a difference?

I have been fortunate enough to play an integral role within the Digital Settlements team at NAB. Industry reform and government mandates have resulted in more efficient and smoother settlements for our customers. Recently, I had the opportunity to create and establish a team to facilitate digital settlements and allow our customers to settle their loans faster and move into their homes quicker. We work hard to continuously improve our processes and provide a better customer experience than the last and to lead the industry with changes to the settlements process.

What are you passionate about?

I am passionate about sports, in particular soccer and the Liverpool Football Club. The sportsmanship and camaraderie is what drives me to strive to do better than yesterday and play my role for team success at the NAB.

Meet Anita

A passionate small business banker, Anita also enjoys giving back to the community.

Meet Jarryd

He’s a self-proclaimed geek and loves innovating for our customers.

Meet Faheem

When he’s not at work, he's with his 3 year old daughter or playing cricket.

Meet Jaslyn

She says that a simple thank you and cheerful voice makes her day.

Let's talk

What's your story?

If you work at NAB, we'd love to hear it.