Reactivate or reset your NAB Connect mobile token
Follow these steps to learn how to reset your NAB Connect access if you’ve forgotten your PIN or locked yourself out.
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1
Step 1
On the NAB Connect app home screen, tap More.
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2
Step 2
Tap Reset User.
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3
Step 3
Make sure you have your user ID and email, then tap Next.
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4
Step 4
Enter your user ID and tap Next.
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5
Step 5
We’ll send an SMS code to your mobile. Enter the code and tap Next.
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6
Step 6
Enter your date of birth and email address registered to NAB Connect, then tap Next.
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Complete
We'll send you an SMS code and activation email. Use these to activate your new token and login.
Important information
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