Set up Dual Administration

Dual Admin is a security feature that ensures that any two Administrators are required to make online amendments.

Make sure you’re logged into NAB Connect as an Administrator to get started.

1. From the Admin menu, select ‘Facility Amendment’.
2. Select 'Change security settings (Segregation of Duties, Authorisation Rules and Dual Admin)', then Select 'Next'.
3. Confirm Business contact details and update with new details if required then Select 'Next'.
4. In the 'Dual admin for online amendments' section, select either Yes or No. The Select 'Next'.
   • If Yes, ensure that any two Administrators are available to make online amendments.
5. Review details and Select 'Submit'. A confirmation screen will appear with a unique reference number
6. A password protected pdf will be emailed to the nominated business contact for the signatories to sign. An SMS with a password to the pdf will also be sent to the nominated business contact.
   • If you have requested other accounts, in a different legal name to be linked to the NAB Connect facility, these signatories will need to sign too.
   • If you don’t receive an email within 8 hours please contact NAB Connect Servicing on 1300 888 413.
7. Email the signed form via return email.

Alternatively, you can use the NAB Connect Amendment form via nab.com.au.

Please note

We strongly recommend that you turn Dual Admin on if you have multiple Administrators to prevent your business being exposed to internal and external fraud risks.