Choose your preferred device

Choose the device you use to bank online and follow the instructions to send money to someone using their PayID.

For answers to your frequently asked questions about daily limits read our simple help guide. 

iOS

  • 1

    Step 1

    Log into the NAB app on your device.

  • 2

    Step 2

    Tap Transfer & Pay in the bottom menu.

  • 3

    Step 3

    Select the account you’d like to make a payment from.

  • 4

    Step 4

    Tap Pay anyone.

  • 5

    Step 5

    Tap Mobile/PayID.

  • 6

    Step 6

    Select the PayID type, such as a phone number.

  • 7

    Step 7

    Enter the PayID details. 

  • 8

    Step 8

    The name the PayID is registered to will appear. If this is correct, tap Continue.

  • 9

    Step 9

    Enter the payment amount. Add a reference or description if required. Tap Next.

  • 10

    Step 10

    You may receive a protect yourself from fraud message if your payment has indications of a potential scam. You can review the details before you continue, change or cancel your payment.

  • 11

    Step 11

    Check all payment details are correct. Tap Pay now.

  • 12

    Step 12

    Authorise the payment with your passcode or internet banking password.

  • Complete

    You’ve successfully made a PayID payment. Tap Share receipt to share the receipt with the receiver.

Android

  • 1

    Step 1

    Log into the NAB app on your device.

  • 2

    Step 2

    Select the account you’d like to make a payment from.

  • 3

    Step 3

    Tap Pay.

  • 4

    Step 4

    Tap Pay anyone.

  • 5

    Step 5

    Tap Mobile/PayID.

  • 6

    Step 6

    Select the PayID type, such as phone number.

  • 7

    Step 7

    Enter the PayID details.

  • 8

    Step 8

    The name the PayID is registered to will appear. If this is correct, tap Continue.

  • 9

    Step 9

    Enter the payment amount. Add a reference or description if required. Tap Next.

  • 10

    Step 10

    You may receive a protect yourself from fraud message if your payment has indications of a potential scam. You can review the details before you continue, change or cancel your payment.

  • 11

    Step 11

    Check all payment details are correct. Tap Pay now.

  • 12

    Step 12

    Authorise the payment with your passcode or your internet banking password.

  • Complete

    You’ve successfully made a PayID payment. Tap Share receipt to share the receipt with the receiver.

Desktop

  • 1

    Step 1

    Enter your 8 to 10-digit NAB ID and password. Select Login.

  • 2

    Step 2

    Select Transfer & Pay from the top menu. 

  • 3

    Step 3

    Select ‘Pay to PayID’ from the drop-down menu.

  • 4

    Step 4

    Select PayID type, such as a phone number. Enter the PayID and select Verify.

  • 5

    Step 5

    The name the PayID is registered to will appear. If this is correct, select Next.

  • 6

    Step 6

    Select the account you’d like to make a payment from. 

  • 7

    Step 7

    Enter the payment amount, and a reference or description if required. Select Next.

  • 8

    Step 8

    Check all payment details are correct. Select Pay now.

  • 9

    Step 9

    Enter your internet banking password to authorise the payment. Select Authorise.

  • Complete

    Your PayID payment has been successfully sent.

Other recommended guides

Use our simple online banking guides to help you do your day-to-day banking anytime, anywhere.

More help and support

Use our helpful guides, FAQs and support services to help manage all of your banking more easily.

NAB Internet Banking and NAB app

These products are issued by National Australia Bank Limited.

NAB recommends you consider the NAB Internet Banking terms and conditions document, before making any decisions regarding this product.

The NAB Mobile Banking app is compatible with Android and iOS, minimum platform requirements apply. Android is a trademark of Google LLC. The Google Logo is a registered trademark of Google Inc. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.