Choose a device
Select one of the guides below and follow the simple instructions to update your contact details in a few minutes.
iOS
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1
Step 1
Log into the NAB app.
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2
Step 2
Tap More in the bottom menu.
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3
Step 3
Tap Profile.
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4
Step 4
Tap My details.
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5
Step 5
Tap the details you want to add or change.
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6
Step 6
Enter your new details and tap Continue.
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7
Step 7
Review your updates and tap Confirm in the top right.
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8
Step 8
Read the declaration then tap Confirm if applicable.
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9
Step 9
Enter the security code sent via SMS to your registered number.
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Complete
Your details have been updated.
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Android
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1
Step 1
Log into the NAB app.
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2
Step 2
Tap the menu icon in the top left.
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3
Step 3
Tap Profile.
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4
Step 4
Tap My details.
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5
Step 5
Tap the details you want to add or change.
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6
Step 6
Enter your new details and tap Continue.
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7
Step 7
Review your updates and tap Confirm.
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8
Step 8
Read the declaration then tap Confirm.
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9
Step 9
Enter the security code sent via SMS to your registered number. Tap Continue.
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Complete
Your details have been updated.
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Desktop
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1
Step 1
Enter your 8 to 10-digit NAB ID, enter your password and select Login.
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2
Step 2
Once you’ve logged in, click Profile & Settings. Select 'My details' from the drop-down menu.
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3
Step 3
Your current contact details will appear. Select Edit in the section that you would like to update.
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4
Step 4
Edit the details you would like to change and select Submit to save changes.
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5
Step 5
An SMS security code will be sent to your mobile number. Enter the security code and select Submit.
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Complete
You have successfully updated your contact details.
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More help and support
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NAB Internet Banking and NAB app
Apologies but the Important Information section you are trying to view is not displaying properly at the moment. Please refresh the page or try again later.
These products are issued by National Australia Bank Limited.
NAB recommends you consider the NAB Internet Banking terms and conditions document, before making any decisions regarding this product.
The NAB Mobile Banking app is compatible with Android and iOS, minimum platform requirements apply. Android is a trademark of Google LLC. The Google Logo is a registered trademark of Google Inc. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.