Use internet banking

Follow the step-by-step instructions in NAB Internet Banking to view and download your online letters.

  • 1

    Step 1

    Go to and select ‘Internet Banking’ from the drop-down menu.

  • 2

    Step 2

    Enter your 8 to 10-digit user ID, and your password. Then select Login.

  • 3

    Step 3

    Once you’ve logged in, click Profile & Settings. Select 'Letters' from the drop-down menu.

  • 4

    Step 4

    Select from and to dates that include the letter date.

  • 5

    Step 5

    Click Search.

  • 6

    Step 6

    Click the letter’s description to view.

  • Complete

    You have now viewed your letters.

Other recommended guides

Use our simple online banking guides to help you do your day-to-day banking anytime, anywhere.

More help and support

Use our helpful guides, FAQs and support services to help manage all of your banking more easily.

NAB Internet Banking and NAB app

These products are issued by National Australia Bank Limited.

NAB recommends you consider the NAB Internet Banking terms and conditions document, before making any decisions regarding this product.

The NAB Mobile Banking app is compatible with Android and iOS, minimum platform requirements apply. Android is a trademark of Google LLC. The Google Logo is a registered trademark of Google Inc. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.